Remove the Mavic Pros propellers and battery.2. Mais il se fait quaprs le changement de tout le cadran de la camra avec le cble plat (Gimbal) acht sur amazon, tout saffiche normalement, sauf que lcran reste noir, aucun retour vido et aucune photo enregistre. Gently press the latch for the Gimbal cover. shipping cost to U.S continental 48 states) mysteriously shot down on 4th of July and crashed into a pond while filming One of the cheaper DJI Models, the DJI Spark is typically quite affordable to repair. 13. Put the battery in the drone connect to the controller and calibrate the gimbal. Follow this guide to remove the gimbal/camera of the DJI Mavic Pro M1P. did you manage to get it fixed? Repair Services Request Repair Service Online Fully assess and repair your DJI products Request Now DJI Care Express DJI Care Service users get a replacement in a quicker way for a fee Request Now *DJI Care Express can be requested only by eligible users. Any repairs that will cost over $400 dollars Haven't crashed yet. STEP 1: Purchase Repair ServiceClick add to cart and check out as with any other item. Thanks. (Includes return With the Mavic Pro drone on its base remove the top 6 hex screws. For the Phantom 4 Pro, repairing the gimbal and camera will cost an intimidating $699, while the aircrafts main control board will cost $261. Sorry for your crash, here is the link to send it in for repair. list on DJI website to know who I am talking about) if you had a problem Any repairs that will cost over $400 dollars 6 Great Options (plus Pros and Cons of Each), Drone Roof Inspections: The Complete Guide, Best Photography Drones of 2021: A Photographers Review, Phantom 3 Standard Flexible Gimbal Flat Cable, Phantom 3 Standard RC Top Cover (Left&Right Antennas), Phantom 3 Flexible Gimbal Flat Cable (Pro/Adv), Phantom 3 Advanced Gimbal Video Downlink Main Board, Phantom 3 Monocular Vision Positioning Module, Phantom 3 remote controller bottom shell component (CN), Phantom 3 Professional Gimbal Yaw-axis Video Downlink Main Board, Phantom 3 SE Gimbal and Camera (Excluding SD Card), Aircraft Body Main Controller Board Bracket, Phantom 3 Flexible Gimbal Flat Cable (Pro/Adv/4k), Phantom 3 4K Flight Controller Main Board, Phantom 3 Airframe Main Controller Board Bracket, Phantom 4 Camera Main Board (AU, CN, JP, KR, TW), Phantom 4 Downward Vision_Right Module V2, Forward and Rearward Vision Cover (Left/Right), Front Aircraft Arm Module (Right)(Damage assess the small components and replace the large module), Front Aircraft Arm Module (Left)(Damage assess the small components and replace the large module), Rear Aircraft Arm Module (Right)(Damage assess the small components and replace the large module), Rear Aircraft Arm Module (Left)(Damage assess the small components and replace the large module), Aircraft Core Board Module(Damage assess the small components and replace the large module), Gimbal Axis Arm Module(Damage assess the small components and replace the large module), Remote Controller Core Board Module(Damage assess the small components and replace the large module), Mavic Mini Intelligent Flight Battery (Non-Japanese Version), Mavic Mini Intelligent Flight Battery (Japanese Version), Mavic Mini Aircraft & Gimbal and Camera & Propellers(FCC), Mavic Mini Aircraft & Gimbal and Camera & Propellers(CE) (Non-Japanese Version), Mavic Mini Aircraft & Gimbal and Camera & Propellers(CE) (Japanese Version), Remote Controller Left Control Stick Module, Remote Controller Right Control Stick Module, Remote Controller Battery (Global Version), Mavic 8330 Quick-release Folding Propellers, Middle Frame Semi-finished Product Module, 4.7 Inch Quick-Release Folding Propeller Mounting Plate (CW/CCW), 4.7 Inch Quick-Release Folding Propellers (CW/CCW), LED Cover Mounts (Front Right and Rear Left), Gimbal Vibration Absorbing Board (Plastic), Inspire 1 Sweepback Right External Arm (Plaid), Inspire 1 Sweepback Left External Arm (Plaid), Inspire 1 Sweepback Main Arm Right (Plaid), Inspire 1 Sweepback Main Arm Left (Plaid), Inspire 1 1345S Quick Release Propeller Kit, RC Top Shell (Including Dial, Record, Shutter Button), Sweepback Left/Right Arm Module (Including Left&Right Main Arm & Left&Right External Arm), Gimbal Vibration Absorbing Board & Cable (Virtual Layer), Upper Shell & Infrared Sensing System & Button Module, Lower Shell & Downward Vision Board & Fan Module (Included Lower Shell Module & Downward Vision Board & Downward Fan & Flight Controller Fan), Battery Compartment & Battery Interface Board Module (Including Interface Board & Mounting Plate), Remote Controller Mobile Device Holder (Grey), Remote Controller Connection Cover Module, Free (DJI typically replaces these instead of repairing. Uploading and Loding Picture . You can rest assured that all labor costs, as well as return shipping costs, are included in your initial Repair Service purchase price, and you wont have any other hidden fees or surprises sprung on you. Flip the drone over so that the gimbal is facing up. This will depend on the extent of damage that your drone has suffered: a drone which has been submerged in water will probably be more expensive to repair than one which is only experiencing drifting problems. It does NOT cover damage due to accidents, signal loss, pilot error, or water damage. It was the first DJI drone to come with a foldable design and one of the first in the general market. Sending your aircraft in an oversized case may incur additional return shipping costs. You will then need to get into the specifics, such as what issue you are encountering, whether the drone crashed or got water damage, or whether you think that that the drone got damaged due to a user error or a product defect. Amazon.com: Gimbal Camera Assembly 4K for DJI Mavic Pro Drone Repair Part : Electronics Electronics Camera & Photo Video Quadcopters & Accessories Quadcopter Camera Mounts Enjoy fast, FREE delivery, exclusive deals and award-winning movies & TV shows with Prime Try Prime and start saving today with Fast, FREE Delivery $28900 FREE Returns REQUEST REPAIR TICKET or call us: +1 786-708-7807. The DJI technicians are pretty much experts in analyzing all the data that your drone has collected and deducing if any accident occurred due to user error or other external factors. shipping cost to U.S continental 48 states) To reassemble your device, follow these instructions in reverse order. You guys are We will also not be held liable Gently remove the power cable connector located to the left, behind the gimbal board, by pulling up on the white base. Community Rules - Terms of Service - Privacy Policy, Manage Email Subscriptions - Premium Pilot Upgrades, Friendly, Helpful & Knowledgeable Community. Customers will be charged a disposal fee of $25 per damaged battery. Pay now with address and payment details stored in your Amazon account. If the cost of necessary parts is less than $400, you will only be charged the lesser amount for the parts used. According to these users, all it took was to communicate with DJI Care about their situation and the matter was resolved quite easily. This helps in reducing shipping costs and turnaround time. After you give the go-ahead, we get your drone repair finished up and ship it back to you. Repair Drone Functionality Repair Drone Functionality & Cosmetic Damage Gimbal broken? We can only This warranty comes with all newly purchased DJI drones, even refurbished units, if they are purchased directly from DJI or from authorized retailers. DroneNerds' skilled repair engineers were trained at the DJI facility and can get your craft back in the air in no time. 1-Year Plan 2-Year Plan. My gimbal started overloading after a recent update. Should the DJI Care Refresh cover the repairs? You will only need to input the case number of your request to see a detailed timeline of the process, as well as an estimate of when the repair will be finished. Once they have a clear idea of the necessary parts, they will contact you to get approval to continue with the repair. This price is exclusive of the cost of parts needed to repair your drone. JavaScript seems to be disabled in your browser. Once a repaired product is shipped back and received by the customer, all claims must be made The camera is too exposed. After testing, youll receive an email with a link to pay online, You receive your drone and youre flying again :). Need a Proposal or Have a Question? Yesterday I crashed my Mavic Pro, and the gimbal got damaged. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. It may not display this or other websites correctly. abandoned. The final repair balance must be paid by the customer within 14 days of completing Are you an Amazon customer? AWESOME! In general, you can expect to pay between $200 to $600 for a repair job on your drone. I was very hesitant When you receive your newly repaired drone, it is essentially equivalent in quality to the refurbished drones being sold by the official DJI store. R rob2000gt Well-Known Member Joined Dec 31, 2017 Messages 173 Reactions 81 Age 44 Mar 17, 2018 #2 U guys suck and owe me 20$ for a new top. was acceptable, knowing i was not the only drone shot down. I enjoy running when I'm not thinking about tech. It is probably broken. I am quite careful about power lines. STEP 2: Send Us Your DroneOnce youve purchased the repair service, please pack and ship your drone and remote controller only in a standard shipping box. If you approve the repairs, we will complete them and also update all firmware, re-calibrate your vehicle, and test fly it before sending it back to you. replace the gimbal camera units and remote controllers. The standard warranty guarantees that you received your DJI drone free from manufacturing or material defects. within 7 days of receiving the item. For a small fraction of the price of a brand new DJI drone, you can get wide coverage for free repairs or get the option to receive a replacement unit. Remove the two 4mm 1.5 Hex screws near the gimbal case by turning the screwdriver counterclockwise. Remote Controllers and Gimbals cameras are not repairable with this service. Sorry, but something went wrong. Flip the DJI Mavic Pro back over, with its top side facing up. A replacement gimbal is $250, or 210 Euros. Repair Drone Functionality & Cosmetic Damage, Gimbal broken? I have used DSLR Pros twice to purchase parts for my DJI Drone and they have performed great both times. Community Rules - Terms of Service - Privacy Policy, Manage Email Subscriptions - Premium Pilot Upgrades, Friendly, Helpful & Knowledgeable Community. If you have only had your drone for a few days, and you are certain that your drone has not figured into any accidents or crashes, then chances are good that you can still claim drone repairs from your standard warranty. Reply. DJI Mavic 3 Pro. The exact cost will depend on the type and brand of the drone, and on what repairs are needed, including how long the repair work takes, and on what replacement parts are needed. Despite the level of sophistication of drone technology, they are essentially still fragile flying machines. The gimbal is properly placed. Unless your camera sensor is damaged or the motors are bent, I would just try to replace the black ribbon cable. So youve just crashed your DJI Mavic Pro or Mavic Pro Platinum, it needs repair, and you need to know what the next steps are. Remove the two 5mm 1.5 Hex screws near the gimbal case by turning the screwdriver counterclockwise. Flip the drone back over and screw back in the 4 hex screws. You will need to remove the battery and upper shell before accessing the gimbal. Theres no need to worry, as DJIs repair process is typically quick and systematic. 14. If you approve, drone is repaired. Appreciate that the controller lets me know when I'm too close to a airport. A crash from 100 feet or into a lake can be a death sentence even for a drone that costs upwards of $1000. (Includes return shipping cost to domestic 48 states) This service includes a complete inspection of your aircraft to determine any issues and needed fixes. "shot down" = Drone Nerds is here for you! diagnosed. Details Select delivery location In stock Usually ships within 4 to 5 days. (0 / 1) o(^-^)o. . $400 for repairs without additional authorization. Return shipping is included. DJI charges $65 per hour of repair service. showing pics of what was received. they did! DJI has authorized service centers in more than 100 countries, so theres a very good chance that you can find one near you. Youve already typed in DJI Mavic Pro repair near me, and come up with nothing nearby. Jan 13, 2020 If so, we can fix this issue for you. Can you imagine what sort of technical support or advice (All prices in USD). The motors work, the camera captures, but it wont respond to my tilting commands, and I get that "gimbal motor overload" warning. https:/www.dronefly.comClick through the links below for more info about these new enterprise products:Matrice 30T:https://www.dronefly.com/dji-matrice-30t-drone.htmlMatrice 30:https://www.dronefly.com/dji-matrice-30-drone.htmlZenmuse H20Nhttps://www.dronefly.com/dji-zenmuse-h20n.htmlDJI Dock:https://www.dronefly.com/dji-dock.htmlCHECK OUT OUR OTHER VIDEOS All About The Autel Evo II Drone Lineup https://youtu.be/cg0L3F-_Zoc Which Payload Is Better? For the best experience on our site, be sure to turn on Javascript in your browser. Remove two 6mm JIS #00 screws from the plastic board cover at the front of the DJI Mavic Pro. DJI has an easy to use service center finder where you only need to input your region, country, and the product that you want to get repaired. More Services Replacement Service how can i replace that right now i sticked it with glue but i have to replace that part with new one. 9. Its easy to see from this page which components of a drone are more expensive to repair. Merci pour cette tuto qui ma permis deffectuer la manipulation sans problme. And I like how you send a picture back of what I always get flac for telling you all this. (Please note that the costs and pricing below are all listed (and frequently updated) on theDJI site here.). This step will add 3 to 5 days to the turnaround time of the service. Hi, thanks for watching our video aboutRepair DJI Mavic Pro GimbalHow to repair the Mavic Pro gimbal. especially after hearing the horror stories of the DJI company repair Allow those that have gotten repairs done to post the costs so if someone has something wrong they can get an idea of repair cost. Flip the Mavic Pro drone back over and remove the gimbal. I'm somewhat confuse, if I purchased the DJI Care Refresh (which I did) what does it cover? Don't worry we will get you back flying! For a better experience, please enable JavaScript in your browser before proceeding. 10. Privacy | Terms of Use | Do Not Sell My Information | Sitemap. Today I got a call from the store . In this tutorial, we show the necessary steps to replace the DJI Mavic Pro camera module. It also assumes that the drone was operated within normal use as defined by the product manual, the drone specifications, or any official communication from DJI. Once we received your drone, we send you an email. service on time to repair, unresponsive, etc. Call Us! Dronefly's official YouTube channel is home to everything industrial drone (UAV). #1 joshmentele said: I repaired my gimbal that had a "motor overload" error for $15. The time frame in which they had it repaired The premium fees for these plans are also quite cheap compared to the cost of having a DJI drone repaired several times or the cost of buying a brand-new unit. Once a repaired product is shipped back and received by the customer, all claims must be made Our goal is to provide you and your drone with expert service while getting you back in the air as fast as possible. DJI Mavic 3 Pro Cine. * We will ship your drone back in a standard shipping box with custom foam to ensure your aircraft is as safe as possible on its way back to you. you would be from a big box store or a large internet shipping house? These costs can skyrocket for higher-end drones. Unplug the 4 gimbal ribbon cables connections and the white plug connector. &&^& u, James - In any case, it is in your best interest to be completely honest during this process. Remove the two small panel pieces near the gimbal case with the tweezers. 8. Yesterday I crashed my Mavic Pro, and the gimbal got damaged. After all, another benefit of being a holder of their insurance policy is prioritized customer support. Deal with DSLR Pros with confidence. Dronefly Repair Refund is adjusted to $50 if customer declines repair after drone has been Gimbal broken? Drone Nerds, yours truly. I find it strange that they said the whole thing needs to be replaced, when the camera works fine, for example. Drone Nerds performed a successful surgery on my DJI replace the gimbal camera units and remote controllers. [Updated 2021], Is DJI Refresh Worth It? How do you send it from Singapore to DJI? The tracking function, inaccurate as it may be, eliminates the need to contact DJI customer support repeatedly to inquire about the status of your repair request. Kevin Hale is a very competent Drone Expert and will go out of his way to assist you. how to send us your drone. Please fill out the form below and one of our aerial experts will be in touch immediately. After checking out several real deciding factor is where you should buy from. support group so I know good customer service when I see it. any guess how much will it cost & how much time the process will take? I checked if the gimbal is in place, and it is. Fortunately, DJI runs a very systematic and customer-friendly process for drone repairs. It seems a "no-brainer" Unfortunately, your circumstances might not be covered by the standard warranty and you might not have DJI Care or DJI Care Refresh. If I wanted to have it repaired it would cost $479 and to have it replace it would cost $119. The team at Dronefly pride ourselves on excellent customer service and top of the line products. Customers will be charged a disposal fee of $25 per damaged battery. Careful when removing these screws the camera or whatever remains of your camera assembly may drop. STEP 6: Return ShippingReturn shipping via UPS Ground (in the continental U.S.) is included in the repair service.
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