When eBay places a hold, restriction, or suspension on your account, theres often an easy fix. You probably know how to block bidder on eBay, but did you know that a seller could be blocked too? Someone who sells unclaimed mail or someone who would buy unclaimed mail. Sometimes its easy to get caught out. Hoping to sell some old (but in great shape) office furniture I have. If your account was restricted or suspended because of outstanding seller fees or a refund reimbursement, you can make a one-time payment to resolve the issue. The areas which are creating the greatest scrutiny are fashion & media ( illegal music & movie downloads ). Here is how you can avoid future restrictions: Move Away From High-Risk/High-Fraud Items: Choose a different category of items and select one that is less fraud-heavy. Don't be afraid to contact eBay, find out why your account is blocked, show that you understand what went wrong, and are willing to follow the rules. - opens in new window or tab. 13-04-2014 Your account may be suspended indefinitely, until eBay makes a final decision regarding the cause of your suspension and required action. Never badger a customer about changing or leaving feedback. You can avoid the stress and drop in sales that comes with account suspension by simply focusing on great service. unclaimed mail). Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Depending on why your account was suspended, eBay may also end your listings early, or, if youve committed a policy violation, remove your listings.When eBay places a hold, restriction, or suspension on your account, youll receive an email informing you of the action thats been taken against your account.Holds may be placed on your account for minor issues, such as an expired payment method, and your eBay account will be back in working order as soon as you correct the problem.Restrictions are a bit more severe and are placed on accounts that arent meeting eBay standards. Find out how to unsuspend eBay account, why it couldve been suspended, how long your suspension could last, and more! Maybe you even found your eBay account suspended after first listing! Theyre not saying that if you call them and hassle them, they might change their mind. If your eBay account is restricted or suspended, eBay will email you explaining what happened and what you need to do to get your account back. From here, click to make a one-time payment using your PayPal account or another payment method. If you got your eBay account restricted from selling, you can still make purchases. In an effort to protect its reputation, as well as its customers, eBay account suspensions are on the rise. "Top Rated" 24 May 2023 02:58:26 This cookie is used by the website's WordPress theme. The cookie is used to store the user consent for the cookies in the category "Other. Try partnering with rights holders. Learn about the top AI product description generators that can help you create compelling and SEO-friendly product listings which will skyrocket your sales. 11:10 PM. This can also happen if you consistently under-perform. Copyright 1995-2023 eBay Inc. All Rights Reserved. Limited Activities: When your eBay account is restricted, you can't bid, buy, or sell things. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. and had to stop me selling in the clothing, shoes and accessories department because they deemed me "unsafe" in these areas only (even though I had things like Apple Tv and GoPro Hero 3 listed as well) but didn't provide an explanation on exaclty why or what was so unsafe about my listings. Scan this QR code to download the app now. on Or, maybe one of your customers requested a refund for a faulty product, which eBay paid and now you owe the platform money. Creating a new account is not the best way to get back to work on eBay after a blocking. Read more about why we may put payments on hold. The cookie is used to store the user consent for the cookies in the category "Performance". Depending on the reason for the restriction or suspension, you may not be able to: If you're a seller, your payouts may be placed on hold until the restriction or suspension on your account is lifted. For example, lots of sellers have been suspended for using the trademarked word velcro in their listings. window.addEventListener('LPLeadboxesReady',function(){LPLeadboxes.setExitIntent('ZBgcokQxdc9A64g6EYrAcA',{dontShowFor:'30d',domain:'sellbrite.lpages.co'});}); 2021 GoDaddy Sellbrite, Inc. All rights reserved. I also feel for you having an indefinate suspension. That was my mistake. Ebay seem to be increasing their vigilance towards pirated, branded products & breaches of selling policies of branded products. It all ties pack to eBays terms and conditions for buyers and sellers. You may even land an eBay permanent suspension! Find out how to switch to multichannel selling hassle-free with Sellbery. Depending on why your account was restricted or suspended, we may end listings early. This does make sense too. Youll also find out how toget help with anyeBay account problems. Late shipments are a big no-no. Learn how to protect your eBay account from hacking and fraud. The Australian parliment is currently discussing the introduction of new laws which could see internet hosting websites and companies prosecuted and fined if their customers use the hosts services to breach trademark & copyright policies. I woke up to an email from eBay saying I could no longer list items in the clothing, shoes and accessory section. I have an inventory of about 600+ new with tag items sitting in my garage and I really don't want to create a mercari or poshmark account. Where did you get all this unclaimed mail? Thanks for thoes who answered. For security reasons, sometimes eBay blocks accounts and asks you to provide or confirm personal information. The listing includes five confetti pieces for every album, or "era . I still would like to have known exactly why they done what they done so I could fix it and not leave me wondering but your answers are all making sense. Was this the red bottomed shoes ? kh-gary. I have over 1600 positive reviews, kept my rating at 100% the entire 4 years reselling men's clothing. But opting out of some of these cookies may affect your browsing experience. If they end up referring the problem to eBay and youre deemed to be responsible, this can really hurt your performance metrics. The very first thing to do when eBay notifies you of your account suspension is carefully read the message to determine your next steps.For example, if eBay has suspended your account because you violated a policy by using copyrighted photos in your listings, such as images taken directly from the product manufacturers website. This metric isnt related to defective products. When your eBay account is suspended, you won't be able to: Any bidders on your existing listings can retract their bids. But because these policies are extensive and always changing, even the most conscientious eBay seller can make a mistake that leads to an account hold, restriction, or even suspension.If your eBay account has been suspended, its often only temporary. You will not catch eBay suspending accounts for no reason. If youve broken the rules or your actions pose even a small threat to the community, eBay will not hesitate to suspend or restrict your account. 10:40 PM. Solved: eBay recently permanently restricted my eBay account from selling, they sent me a MC011 to handle, and I took the required steps, they needed Menu eBay eBay HelpSign In Community Seller News Announcements Seller Update Archive 2022 Fall Seller Update 2022 Spring Seller Update It does not store any personal data. If eBay doesn't currently manage your payments, you may also need to complete seller registration before your account can be fully reinstated. An eBay user went even higher than that, selling a bundle of rectangular-shaped confetti in different colors for a whopping $55. While there are a variety of reasons eBay does this, here are some of the most common: You may receive fake eBay suspension notices or phishing emails, so before you contact eBay or attempt to make any changes to your account or listings, first ensure that the suspension notice you received is legitimate.To confirm that an email was sent from eBay, check your eBay Messages. and that was early last year and I actually was planing on using eBay a bit more in the next few months! This can prevent you from listing certain products or obtaining eBays Best Match position. Restrictions are a warning sign that the way a seller is doing business on eBay is unsustainable. When your account is reinstated, youll be able to leave feedback for any transactions you completed in the previous 30 days. Find out how you can set up an eBay account using your email address or one of your social accounts. I had to tell you - you are done at eBay. By using this site, you signify that you agree to be bound by these Terms of Service. I loved eBay becuase of the great exposure and you know that you can sell almost anything on here but it seems like they would rather have the massive wholesalers on here all pretty much selling the same things then the sellers who have good quality stock and who provide a little variety. I remember a seller was selling a bag and I wanted it and it was removed and I was advised that it was done so becuase eBay belived it was a fake even though the seller had purchsed it from ASOS but the seller had "inspired by celine" in the description and that was enough for eBay to act ("inspired" = pretty much a knockoff), so you guys are on to something. If you can't find a copy of the email there, then it wasn't from eBay. Holds are often caused by payment issues or the need to verify your account information. Perhaps you forgot to pay your eBay fees on time. What Is Required to Build an eCommerce Website? I have built my Ecommerce Brands to over 7 Figures in revenues, and my aim with this channel is to try and shorten the learning curve for anyone out there that wants to start doing Ecommerce or dropshipping, I make videos on various E Commerce related topics to help you make money and live your dream life.amazon fba vs ebay, best selling items on ebay, ebay beginner tips,ebay dropshipping,ebay feedback,ebay feedback removal,ebay for beginners, ebay managed payments,ebay millionaire,ebay motivation,ebay reseller,ebay reselling,ebay sales tips,ebay seller interview,ebay sellers fees, ,ebay selling tips and tricks,ebay success,ebay updates,how to sell on ebay,how to sell on ebay fast,how to sell on ebay for beginners,how to start an ebay business,make money on ebay,make money online,selling on ebay,steps to success on ebay,success with sam,what sells fast on ebay,what to sell on ebayThank you for watching - I really appreciate it :)Like comment and subscribe!#eBayReseller #eBayForBeginners #MakeMoneyOnline Can someone take a look at my account and see if you notice anything? on They can result in sellers listings being lowered in search results, as well as sellers being restricted from selling certain items or selling on eBay at all.Suspensions are the most serious penalty, preventing eBay users from bidding, buying, selling, or leaving feedback until the suspension is lifted. Thanks for replying, I realise now that I'm probably (partialy) in the wrong so its my own **bleep** fault ahhaa. Because of this, we have decided that your account will remain indefinitely restricted from selling. 08:49 PM. 13-04-2014 I messaged support and they REFUSED to give any information or just ended the chat right as I brought up the topic. Getting your account reinstated depends on the reason eBay suspended your account. MC011 restriction is when eBay sends you an email stating that you are not authorized to sell or post any more things and that your previous listings will be removed. Learn How to Pack Items 5. I was told I'm welcome to list in other areas (HA! eBay recently permanently restricted my eBay account from selling, they sent me a MC011 to handle, and I took the required steps, they needed additional info and I submitted it, then when I went to send my proof of ownership, the next day, I see a message: We are committed to reducing both fraud and negative buying experiences on eBay. You can keep track of all your orders, find order details, contact sellers, and more from your Purchase History. Many sellers do this to split up different kinds of items or keep different financial sources. A thorough comparison of the platforms will help you find out. Manage returns, missing items, and refunds for sellers, Why your account was restricted or suspended, What happens while an account is restricted or suspended, Fake account restriction and suspension notices. Here are some common causes for suspension: The reason for your accounts suspension will be communicated to your directly by eBay. It's still hard to come to terms with this, I've put so much time and energy in my store. I have sold things from other brands (Nike tee and some shoes, ASOS, new balance etc) but nothing that seems to violate the listing policies. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Copyright Sellbery 2021-2022. This allows tracing the connection of new accounts to those that are subjected to restrictions or suspension. We may occasionally restrict or suspend accounts to protect our community. but aren't I "unsafe"?) Instead, you should breathe and take a moment to assess the situation. I had nothing to do with his account and I've tried explaining this to the customer service line but they didn't care and kept telling me that I will never sell on Ebay again due to the relation with my brother's store. to clamp down on internet product piracy. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 06-24-2022 If we remove listings because of a policy violation, your eligibility for fee credits will depend on the situation, and any previous policy violations will be taken into account. But, after a year, you might actually have a chance at reinstatement.. Because of this, we have decided that your account will remain indefinitely restricted from selling. However, when you solve the suspensions or restrictions, you can create an additional account or open more than one eBay Store. We understand that this situation may be frustrating; however, although future emails from you will be read, we will be unable to respond to any further requests to reinstate your selling privileges.. The quicker you find out, read the message, and follow eBays instructions, the higher your chances of getting your account back as soon as possible. Feel for you, its a very hard lesson to have learnt by having your account restricted. If its real, follow these three steps to fix your suspended eBay account. There are 10 poor feedback in the last month, all complaints about the unclaimed mail listing. on This is how eBay may just win its war with Amazon, How to respond to negative feedback on eBay: dos and donts, How to Provide Exceptional Customer Service on eBay, How to Optimize Your Listings for eBay Best Match, eBay Stars: What They Mean and How to Get Them. If you have a history of receiving warnings or restrictions, this may be your last chance to turn things around before youre suspended from eBay indefinitely. I appricate your reply though as wel :). Account Your eBay account 1 min overview Your eBay account It takes just a few minutes to create an eBay account. The length of the suspension will depend on the cause of the suspension, as well as the amount of time it takes you to react. If you manage to keep your metrics in good shape, youll have a lot of happy customers and you may even become a top rated seller. 10:30 PM. However, you shouldnt do anything crazy to get to this point. Read the message you received from eBay and follow the steps outlined in it. Buyers were misled, rules broken. Annnd yes, couldn't agree more. First, no one can just do what they want on eBay. Reddit, Inc. 2023. You can chat with other sellers about anything to do with running a business on eBay. When we receive your payment, your account will be reinstated. - Positive selling Feedback the seller has received for sales in this category - I have no negative feedback. One Facebook user is selling a bundle of star-shaped confetti for $10, including different color confetti pieces representing each of Swift's albums. Heres everything you need to know if something goes wrong with an orderor if a buyer changes their mind and doesnt want the item anymore. Select Account, as illustrated in the screenshot below. I will never approve eBay for this, all I wanted to do was to have my account reenabled for me to sell my items once again, yet they won't give any information. 13-04-2014 13-04-2014 Was your eBay account suspended? You won't be able to list items in this category any longer". Instead, its best to focus on building sales using other marketplaces before getting in touch. You may have noticed that some of your listings have been deleted by eBay. Instead, check out our guide on removing negative eBay feedback. Bidders will be able to retract any bids theyve made, and you cant contact bidders or reply to any questions you receive via eBay Messages until your account is reinstated. Necessary cookies are absolutely essential for the website to function properly. This gives you the opportunity to reach out to the rights owner and perhaps make an agreement with them to allow you to sell the item on eBay.However, if you dont reach an agreement with the rights owner, a VeRO issue may mean youll have to delete or edit your listings to be in compliance with eBays policies.Once youve either deleted or edited the problem listings or struck an agreement with the rights owner, contact eBay and communicate that youve dealt with the VeRO issue and get your account reinstated. A former IR 300 merchant and Fortune 500 product marketer, Michael now helps small to medium sized brands and retailers build a successful online marketplace strategy. Learn from the eDesk communitys successes, We use cookies in the delivery of our services, as outlined in our. Indeed! Account restrictions If your seller performance metrics aren't up to scratch, eBay may implement selling restrictions on your account. Its actually refers to the number of transactions a seller has cancelled due to stock shortages or other issues. If you dont up your game, your account may end up suspended completely. I'll be honest I'm not very swift, I can't/don't offer postage discounts and etc and I'm really only a recreational seller but Ive only ever had one case opened agaisnt me (that I won!) Copyright 1995-2023 eBay Inc. All Rights Reserved. FriedEggWithHoisin 1 mo. on It also helps ensure your reputation as a seller. It refers to updates to the policy for listing clothing as to what can/can't be sold on ebay. Yeah, eBay definitely got this one right. If you try to manipulate your metrics, this could lead to suspension. We usually place restrictions or suspensions on accounts for the following reasons: Getting your account reinstated may be as simple as waiting for a temporary suspension to end, making changes to your listings, or sending us some more information it depends on the reason your account was restricted or suspended. Its very easy! Here are some things you can say goodbye to until you reinstate eBay account: If you got your eBay account blocked, you will surely appreciate the convenience of multichannel selling. I have about 22 disputes opened in my 1k orders and I have refunded the buyer every time they didn't receive an item. The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. Learn how to recognize spoof emails. A suspended eBay account does not have any ability to act on the platform. Additional note: If you have an Enterprise or Anchor subscription, support is part of service so reach out to your account manager for guidance. This is the main cookie set by Hubspot, for tracking visitors. Sellbery is a tool that can help you automate your sales across all platforms. I wasnt aware on these eBay selling policies when I first started, and why they were so important to be aware of from the start of my eBay store, if i was aware before i started selling on eBay i could have avoided them. This cookie is set by GDPR Cookie Consent plugin. It means you can't join . Download the eDesk App and keep tabs in real-time. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
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