If your app isnt up-to-date, simply go to the App Store or Play Store and update it. Email address Create your store As you probably know, the app cant find your plug if it isnt on. However, one of the most common issues users experience with the ESICOO Smart Plug is that the app can be difficult to use and not particularly user-friendly. Secure your home now with Swann Mid-Year Sale Products! To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Not to mention the voice-activated ease of use once integrated with Alexa or Google Home Assistant. If that doesnt work, try deleting and re-installing the ESICOO app on your phone. Which can be dimmed when the mood is right - Great product - works very well with that Amazon Lady which we call Alexa, 1996-2023, Amazon.com, Inc. or its affiliates. The app needs to be up-to-date so that it is compatible with Google Home. C X Hng - Tho dc t chu u - Khng sinh t nhin cho b b vim ng h hp, T vn la chn thc phm chc nng tr to bn cho tr tt nht. This item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. Sn phm gip b n ngon ng ngon: So snh cc dng sn phm, Top 7 cch gip b n ngon ng ngon mi ngy - M cn phi bit, AQUAMIN F - CHIT XUT TO BIN - NGUN CANXI TINH TY T THIN NHIN. Additionally, the layout of the app can be confusing, making it even harder to find what you need. Lights as well go off after a while so they can rest in winter without constant light. If your plug is too far away, it may not be able to connect to the network. Disabling it will result in some disabled or missing features. I can respect that. Group them and customize scenes to create your smart light system. If you dont already have the Smart Life App on your phone, go over to Google Play Store or Apple App Store (depending on the device youre using) and install the app. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Next, start the setup process again and ensure youre on a 2.4GHz Wi-Fi network. Read honest and unbiased product reviews from our users. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Find helpful customer reviews and review ratings for Smart Plug ESICOO, Smart Home WiFi Outlet Compatible with Alexa, Echo, Google Home, No Hub Required, ETL & FCC Certified, 2.4G WiFi Only, 4 Pack at Amazon.com. Given the fact that you've been able to flash a different plug, and that the pairing process completed successfully (device connected to wifi) it looks like this device firmware has been patched and unfortunately will not work with tuya-convert. In this article, you'll learn what customer service is, why it is important, and the top 10 customer service skills for a thriving business. All rights reserved. Highly recommended for a smart home setup, Reviewed in the United States on April 21, 2023. Some duties may include: Asking and answering a customer's questions You can . [Product Warranty]Over 30000 hours lifetime longlive,Esicoo Wi-Fi smart bulb has FCC,RoHs certificate and offers 1-Year Warranty on Smart Home products.If have any question or issue,Please feel free to contact with our Customer Service Team. If it is, then make sure its the latest version of the app and that the device itself is up to date. The Esicoo smart plugs work great for home theaters this customer is "still automating my movie room with Google Home and I needed a single outlet to communicate with it and the app too . I will surely find other uses as well, perhaps for pond features, turning them off at night to conserve energy, etc. Now, guess the name of the app that runs what, if you have to reset it. In this case, you may need to switch to a different plug or find an adapter that will make the two devices compatible. Then you can try connecting it again with the app. This will allow you to connect your device again from scratch. They claimed to have redesigned the electronics and addressed the things in my negative review. I hope that other companies follow suit. I ordered 2 sets (4 each) when the product went on sale and all worked fine and only 1 failed (which prompted me to write this review). Then Open the Alexa app. Troubleshooting ESICOO Smart Plug connection issues can be frustrating, but it doesnt have to be. Then press the power button again to turn it back on. [Product Warranty]Over 30000 hours lifetime longlive,Esicoo Wi-Fi smart bulb has FCC,RoHs certificate and offers 1-Year Warranty on Smart Home products.If have any question or issue,Please feel free to contact with our Customer Service Team. Otherwise, original shipping fees for change of mind returns are not refunded. If your router has a dual-band, you want to be sure that youre connected to a supported Wi-Fi network band2.4GHz. Automate Any Plug-In Device, Light or Appliance (And Freely Control It With Your Voice), Reviewed in the United States on 27 January 2019. Review the most important product information. We won't send you spam. They're noticeably longer, but they still fit everywhere I need them to. The aim of customer service is to increase customer satisfaction and loyalty. Buy on Amazon - https://www.amazon.com/Assistant-Required-Control-Electric-Anywhere/dp/B07DYMS1L3/ref=sr_1_3?ie=UTF8\u0026qid=1531686186\u0026sr=8-3\u0026keywords=ESICOO\u0026dpID=41cySEa0GRL\u0026preST=_SY300_QL70_\u0026dpSrc=srchBuy Gadgetwraps - https://www.gadgetwraps.com/?ref=33Thanks for watching!Follow me on Twitter - https://twitter.com/Hightechcheck2Facebook - https://www.facebook.com/Highttechcheck/Google + - https://plus.google.com/u/0/112628820021269532665Subscribe - https://www.youtube.com/user/HighTechCheck The setup was a breeze, thanks to the user-friendly app. Smart Plug ESICOO - Alexa, Echo & Google Home - Only WiFi 2.4G (4-Pack). Customer service skills are traits and practices that equip you to address customer needs and foster a positive experience. For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). They offered several solutions and the one I agreed to was a do over to give them another chance. Esicoo Smart Plug doesnt work with the 5GHz Wi-Fi network band. Oktoo bad, but at least we can and the YX-WS01 Esicoo Wi-Fi Smart Plug Outlet as not compatible Over the Air. It was still not as easy as some, but I was able to complete the process now and have it all working. For some reason, connecting this smart plug to a Wi-Fi network with Chinese characters in its name is usually unsuccessful. Did it work? Ensure Your Plug, Phone, and Router Are Close to Each Other, 3. First, make sure your phone is connected to the same Wi-Fi network as the ESICOO Smart Plug. Read honest and unbiased product reviews from our users. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. smarthack-smartconfig.log Customer support Article | 19 min read 10 ways to deliver good customer service: examples, principles & definition The key to good customer service is to meet customers' expectations. Lesson | Telephone Language: Georgia Institute of Technology. Even though they looked the same, they worked very differently. After that pretty easy to integrate with Alexa, Reviewed in the United States on September 1, 2022, THIS IS HOW YOU PAIR WITH ALEXA: You have to download the Cloud Intelligence app and you must have the Alexa app. Also, check for firmware updates and update itif available. 8 Best Practices for Designing a Helpful Contact Page. The Esicoo Wi-Fi electrical outlet enables you to remotely control your home devices. Smart Light Bulb ESICOO, Smart Light Bulb, led Bulb, Smart Llight Compatible with Alexa Google Home IFTTT, Esicoo Wi-Fi Smart LED Light Bulb Light Up Your Smart Home. It's another app to sign up for, another account, another password, and another company with your email address. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). I received the replacement outlets free. However, after posting the bad review I was contacted by the company. Commenting here in hopes of saving others some time. I'm having the same experience as @dachshund-digital and @jesusvalverde - this device seems to have a firmware that does not allow EZ Config mode. We recently left the house & came back, my grandmother was SITTING IN THE DARK because the timer failed to come on. But the other 3 worked fine, and the lower white part stayed very cool even while on. If it is not, then the timer will not work properly. I've been following the directions in the Smart Life app to the T. Each time I reach the 2 minute countdown, the plug at some point begin blinking rapidly 5 times then go solid for a few sec. This is an updated review - after a year I pulled them out and tried to configure them again. You need to follow the manual. Can you confirm that the device is in pairing mode before running the script? They would work sometimes then not at all. Your Alexa app will get a notification saying its been paired, and your alexa may even audibly tell you that it found new devices, with the names you gave the devices if you edited the names in the Cloud Intelligence app. Please also see About Free Returns. Fantastic Smart Plugs for Seamless Home Automation, Reviewed in the United States on May 30, 2023, The Smart Plug ESICOO has exceeded my expectations in every way. Brief content visible, double tap to read full content. I have one open but the internals are different than what is discussed here. Dont worry youre not alone. Ensure your device is actually plugged into a working outlet and turned on. 1. These smart outlets are easy to set up, have a plethora of features through the Smart Life app (Available in both the App Store and Google Play), and can be forgotten through automation once they're prepared for use. Google Digital Marketing & E-commerce: Google. Check that your internet is stable. Read honest and unbiased product reviews from our users. You may also factory reset the plug to fix any internal bug and then try to connect the plug to Wi-Fi again to see if it works. I wanted to use them for my Christmas lights in the house. I have started work on support for AP config mode, please see #966 and feel free to leave feedback. privacy statement. First, make sure your phone is connected to the same Wi-Fi network as the ESICOO Smart Plug. This should reset the connection between the device and the plug. Already on GitHub? Reddit, Inc. 2023. I'm trying to connect it with a 2.4 GHz network. Reviewed in the United States on April 10, 2023, The manual said to install an app, and the box said another. Follow the steps below to connect pair your Esicoo Smart Plug with Smart Life App for remote access: And thats all about pairing your Esicoo Smart Plug with the Smart Life App. Fortunately, there are a few things you can try to get your timer up and running again. 1. Later, you have to remember which app runs what plug and it gets overwhelming. I prefer the OHLUX lights to these after having both, but these babies aren't that bad either. And you can resolve this issue by ensuring the device is plugged in and blinking rapidly, checking and switching to a supported Wi-Fi network, and improving network signal strength. Using a smart plug like the ESICOO Smart Plug can be a great way to automate your home and make it easier to control your lights, appliances, and other electronic devices. I'm not sure if it's under the impression that I am in a different time zone or what because it always seems to be off by 5 hours. Great customer service means doing that every time a customer reaches out. This review is for the product released around 2018 that uses Smart Life. Also, make sure your phone has Bluetooth turned on. sync with Amazon alexa(setup with smart life app first) 6.Open Alexa app; 7.Search for skill "smart life" And enable; 8.Sign in your smart life account in Alexa app; 9.Tap done and discover devices. Using the Cloud Intelligence app, go to the profile tab, select "More Services" and you'll see amazon alexa and google assistant. It also comes on at the same time signaling bedtime and they usually return to the coop voluntarily. TEST TO SEE IF WORKING AND THEN DELETE THIS INVASE DATA STEALING APP. Troubleshooting ESICOO Smart Plug connection issues can be frustrating, but it doesn't have to be. I had a hard time connecting them. After that, tried again with the EZ mode, but had no luck. Press and hold the, Return to your Smart Life App and sign in. 20 people checked in here. When you're providing customer service, make sure you are . If youre still having problems connecting your Smart Plug to the internet, try restarting your router and then repeating the steps above. It also analyzed reviews to verify trustworthiness. Check your plug to see if its blinking and tap . Deices and Confirm light blinks rapidly,Put in your Wi-Fi password. I did not have a bad experience with their communication like some people have reported. Which doesn't bother me too much, but I do like to have that extra white range when I want it. Smart Plug ESICOO, WiFi Plugs That Work with Alexa, Echo, Google Home, Smart Plug ESICOO, WiFi Plugs That Work with Alexa, Echo, Google Home, Surge Protector & Timer & Group Controller, ETL & FCC Certified, No Hub Required, 2.4G WiFi Only, 4 Pack, Learn more how customers reviews work on Amazon. 8 Common Aoycocr Smart Plug Problems Troubleshooting, Can Alexa Search The Internet? Your plug should work fine now. You need to follow the manual. How To Connect Phillips Hue Bridge Without Router? Not to mention the voice-activated ease of use once integrated with Alexa or Google Home Assistant. The above troubleshooting steps should resolve the Wi-Fi connectivity issue with your plug. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Lights as well go off after a while so they can rest in winter without constant light. Using the product was painless, very simple, and fast. The setup was a breeze, thanks to the user-friendly app. This is an updated review - after a year I pulled them out and tried to configure them again. Have you ever experienced your ESICOO Smart Plug not responding to your commands? They claimed to have redesigned the electronics and addressed the things in my negative review. Find helpful customer reviews and review ratings for Smart Plug ESICOO, WiFi Plugs That Work with Alexa, Echo, Google Home, Surge Protector & Timer & Group Controller, ETL & FCC Certified, No Hub Required, 2.4G WiFi Only, 4 Pack at Amazon.com. It was still not as easy as some, but I was able to complete the process now and have it all working. I give 2 stars, 1 because they came on time & look exactly like the ad & another because they *do* work, HOW-EV-ER, they are CONSTANTLY turning themselves on & off at random hours despite my scheduled time. They feel like more incandescent bulbs. There was a problem completing your request. You need to have a stable network for a seamless setup process. I'm not sure what all is going wrong here, but I feel like I've troubleshot all I can. 47,263 people like this. And this should solve the Wi-Fi connection issue with your plug. Also done thatGonna done both modes and seend Logs. Your plug needs to be turned on before you start the connection process. First, make sure you take the time to read through the apps instructions carefully. More details: By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Try moving your plug closer to the router and see if that solves the problem. Not sure the hack ability but I figure hackers messing by with my chickens lights is the least of my concerns. Initially I wasn't finding the bulb, but that was because in the manual it explicitly says you shouldn't have a network with special characters in the name or password (which of course brings down the security of the networks, but I use a long enough password). Customer service representatives assist customers over the phone, email, or in person. If it has, then that would be one problem obstructing Wi-Fi connection. Are you having some problems with your Esicoo Smart Plug? Yes The plug makes a Wifi network named SmartLife-XXXX. Once it has shut off, press the power button again to turn it back on. You must have a 2.4g wifi signal for it to pair and you must input your wifi password. Tap to see more details about this product, [Works with Alexa] Esicoo LED Smart bulb works flawlessly with Amazon Alexa,Google Assistant and Ifttt.After synced Alexa Skills with your Smart Life account devices that allowing you to command Alexa/Google Home to voice control this multicolor bulb, [Remote Control] This Wi-Fi smart bulb can be controlled remotely by Smart Life and Tuya Smart App.Download App and add devices under only 2.4 GHz Wi-Fi to on/off and dimming this lamp bulb by smart phone from anywhere with 3G/4G/Wi-Fi network, [Multicolor Bulb] Over 16 million colors and control brightness to customize your home lighting.810 lumens with 9W, equivalent of 60W traditional lamp colorful bulb get wide usage on home lamps,bar,Rich atmosphere experience of your space,holiday,birthday party, [Schedule Programmed] Smart Life App and Alexa skill allowing to schedule this smart light bulb and customize tasks on Countdown and Timer.Even you are not at home, the lights still can be powered on/off automatically on time.Light Scenes and Groups make your light system more practical. Reviewed in the United States on 24 December 2020. It also comes on at the same time signaling bedtime and they usually return to the coop voluntarily. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. We dont share your credit card details with third-party sellers and we dont sell your information to others. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Unable to add item to Wish List. Additionally, you should explore all of the available options within the app so that you know what each one does and how to access it. Have a question about this project? The pack I received had 1 defective bulb, that was getting extremely hot for some reason. If youre having trouble connecting your ESICOO Smart Plug to Google Home, there are a few common solutions that may help you get connected. Technical Support We have customer service representatives as well as scientists and teachers on staff and fully available to help you with whatever needs you may have, whether it is the status of an order, or help calculating the gravitational constant in a g-force experiment, we are here to assist you. They would work sometimes then not at all. Full content visible, double tap to read brief content. The Esicoo Wi-Fi electrical outlet enables you to remotely control your home devices. Reviewed in the United States on 14 July 2021, Reviewed in the United States on 16 January 2020, They're a good deal compared to the overpriced Phillips lights, Reviewed in the United States on 10 August 2019, Reviewed in the United States on 7 December 2020, Reviewed in the United States on 23 November 2019, Amazon International Store Returns policy. https://eccovietnam.vn/. They don't seem to get as white as the OHLUX ones, even thought they both supposedly go up to 6500k. Wide application : the smart socket can be used for any home appliances, such as lights, electric ovens, toasters, fans, air-conditioners and coffee mills, etc. Please use the Returns Support Centre to return a defective item within 30 days of receipt of delivery. Your online customer service team consists of the people in your company who know the most about your customers. If you dont have an existing Smart Life account, tap, The app will ask you to confirm the indicator light on your Esicoo Plug is rapidly blinking. a ch: S 45, ng 80, ph Hong o Thnh, phng Kim Giang, qun Thanh Xun, TP H Ni, Vit Nam, Tt c cc ngy trong tun 08:00 - 21:00 (Ngh tt c cc ngy l), Bn quyn thuc v CNG TY C PHN DC PHM ESICO VIT NAM | Cung cp bi Sapo. This is very difficult to set up. TEST TO SEE IF WORKING AND THEN DELETE THIS INVASE DATA STEALING APP. Amazon AU offers free returns shipping for change of mind returns on eligible items. To return faulty items see our Returning Faulty Items policy. Fortunately, there are a few simple solutions that can help you get the most out of your ESICOO Smart Plug and make it easier to use the app. This could also cause connection failure. Select amazon alexa, select "Bind Account" and your phone will open your Alexa app and it will attempt to link the two apps/accounts together. Govee Smart Plug, WiFi Plugs Work with Alexa & Google Assistant, Smart Outlet with Timer & Group Controller, WiFi Outlet for Home, No Hub Required, ETL & FCC Certified, 2.4G WiFi Only, 4 Pack, Kasa Smart Plug Mini 15A, Smart Home Wi-Fi Outlet Compatible with Alexa, Google Home & IFTTT, No Hub Required, UL Certified, 2.4G WiFi Only, 4-Pack(EP10P4), White, Kasa Smart Plug Mini with Energy Monitoring, Smart Home Wi-Fi Outlet Compatible with Alexa, Google Home & IFTTT, Wi-Fi Simple Setup, No Hub Required (KP115), White A Certified for Humans Device, Govee Dual Smart Plug 2 Pack, 15A WiFi Bluetooth Outlet, Work with Alexa and Google Assistant, 2-in-1 Compact Design, Govee Home App Control Remotely with No Hub Required, Timer, FCC and ETL Certified, Kasa Smart Plug Ultra Mini 15A, Smart Home Wi-Fi Outlet Compatible with Alexa, Google Home & IFTTT, No Hub Required, UL Certified, 2.4G WiFi Only, 2-Pack(EP10P2), White, Kasa Smart Outdoor Smart Plug, Smart Home Wi-Fi Outlet with 2 Sockets, IP64 Weather Resistance, Compatible with Alexa, Google Home & IFTTT, No Hub Required, ETL Certified(EP40), White. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Double-check that you are entering the correct password and network name (SSID) into the fields. Next, open the app and select Add Device. I do wish all these smart appliance makers would just integrate with one id and password but right now that part is unavoidable. Fortunately, there are some steps you can take to troubleshoot this issue and get your plug working again. The text was updated successfully, but these errors were encountered: Please be sure to include your device name, model, and firmware version as well as your logs! Moreover, although the appears to be ESP based, they can't use the typical tuya smart app, but only seem to work with the 'cloud intelligence' app. I was able to join one to my existing network without any adjustments or problems. Please try again later. Next, make sure that your ESICOO Smart Plug is within range of your router. There was a problem adding this item to Cart. Change of mind returns of baby items fulfilled by Amazon AU will qualify for Free Returns shipping if the item detail page includes "Free Returns" messaging. no hub and subscription required, just plug it into an outlet, and connect a device to the smart plug, then wirelessly control home appliances whenever and wherever . You can share devices with other families' Accounts so that your families can also control the outlets. 12 Good Retail Customer Service Examples and Tips (2023) Good customer service is vital for retail businesses to succeed. These plugs run off an app named Cloud Intelligence. Your Alexa app will get a notification saying its been paired, and your alexa may even audibly tell you that it found new devices, with the names you gave the devices if you edited the names in the Cloud Intelligence app. Fantastic Smart Plugs for Seamless Home Automation, Reviewed in the United States on May 30, 2023, The Smart Plug ESICOO has exceeded my expectations in every way. Amazon's customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week. Finally, make sure that you have enabled Bluetooth on both your device and Google Home. So check that your device is plugged into a working outlet and has received power. These smart outlets are easy to set up, have a plethora of features through the Smart Life app (Available in both the App Store and Google Play), and can be forgotten through automation once they're prepared for use. With seamless integration with Alexa and Google Home, controlling my devices has never been easier. They don't want to be spoken down to or ignored. Reviewed in the United States on October 16, 2022. It should blink rapidly to show its in pairing mode. Well occasionally send you account related emails. I see two devices in your WiFi log, is one of those the device you are trying to flash? Try with the Esicoo Wi-Fi Smart Plug Outlet [https://www.amazon.com/dp/B07DYMS1L3?pldnSite=1] . This page works best with JavaScript. Call Amazon customer service. NORTH and SOUTH AMERICA I just got some of these Esicoo plugs and they do NOT establish a SmartLife AP, but provide some weird name. It was fast, it was efficient, no questions asked replacement because he told me that this product have 2 years warranty. ng k nhn tin khuyn mi. Customer service is the process of ensuring customer satisfaction with a product or service. smarthack-web.log In this article we'll take a look at what good and bad customer service look like, as well as applicable real-life examples of retailers succeeding at providing good customer service. FREE Smart Home, Home Automation & IoT Tips, Don't Miss Out On Our Latest DIY Smart Home Videos. If the app keeps saying your device is offline during setup, here are some troubleshooting steps to try. And customer service can take many forms from troubleshooting a product installation to downloading software to processing a purchase return. Check that its connected to the internet and that the lights are on. I just got some of these Esicoo plugs and they do NOT establish a SmartLife AP, but provide some weird name. I had a hard time connecting them. Once your router is set up correctly, youll need to reset the ESICOO Smart Plug. Only need Wi-Fi control and free smart life app, no subscription and Hub required. Testing it with google home, which is where I have all the other devices, it actually worked wonders. So if your plug was previously connected to Alexa and the like, youll have to set it up again. The Esicoo Smart Bulb allows remotely control the lights on/off on Smart Life App.After synced with Alexa Skills,Over 16 million hues of color with Smart Life function and Alexa/Google Home voice control make your home more colorful and smart. Please try again. Amazon AU does not accept returns for items sold and fulfilled by third-party sellers. To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller.
Panini Invincible Card 2021,
Interior Designer Cushions,
Articles E