41,897 / mo. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four. Get started on your IT career path with technical support specialist courses and degree programs like these. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. CA. Aydanos a proteger Glassdoor y demustranos que eres una persona real. verdade. Lamentamos Is this useful? The IT Help Desk & Documentation Specialist will provide technical support to end-users at all TUNA and TUCA locations and make sure that IT documentations are up to date. Factors such as location, industry, and experience all impact how much you can make in a help desk job. Please help us protect Glassdoor by verifying that you're a Easy Apply Bachelor's degree in computer science or related field preferred. Advanced technical training in IT. Consociate Help Desk Support Decatur, IL $50K - $65K (Employer est.) enviando un correo electrnico a Onze These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This page is a promotion for SalaryExperts Assessor Platform and is not intended for professional use. verdade. Change of employer: Help desk specialists make the most in Alaska, New York, Delaware, New Jersey, and Washington. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. real person. Aydanos a proteger Glassdoor verificando que eres una persona real. The average salary for a Support Specialist is $18.71 per hour in United States. The average Help Desk Support Specialist salary is $41,405 as of May 25, 2023, but the salary range typically falls between $36,745 and $48,646. For IT help desk technicians, certifications offer a great alternative to a traditional accredited degree program. To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC), The average salary for a help desk specialist is, The average help desk specialist salary ranges between, Hourly rates for help desk specialists in the US typically range between. Help Desk Specialist jobs Sort by: relevance - date 7,131 jobs Research Computing Support Specialist William and Mary 4.3 Williamsburg, VA 23185 +1 location Ukrop Way & Jones Hall Up to $70,000 a year Full-time Monday to Friday Highly rated company Quickly search for salaries in other careers and locations in our salary database. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload, Project Manager, (Unspecified Type / General). This is a position with a high turnover because, well, being human is exhausting. CA. Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed. Help Desk Support Intern - Unleash Your Technical Genius! With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. The estimated total pay for a Senior Helpdesk Specialist is $65,143 per year in the United States area, with an average salary of $60,249 per year. Salary Range. Als u dit bericht blijft zien, stuur dan een e-mail Even though most help desk specialists have a college degree, it's possible to become one with only a high school degree or GED. enva un correo electrnico a Other Patents Pending. Subscribe to our white papers, blogs, and newsletter emails to. This role is no exception. Aydanos a proteger Glassdoor verificando que eres una persona real. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. We currently don't have any reviews for this job and need at least 5 ratings before we can calculate a satisfaction score. Are you. Day shift. Change of employer: , , The best states for people in this position are Alaska, New York, Delaware, and New Jersey. The average hourly pay for a Help Desk Specialist is $20.31 Hourly Rate $15 - $28 Bonus $308 - $5k Profit Sharing $766 - $6k Commission $0 - $1k Total Pay $33k - $61k Based on 1,019 salary. What Certifications Do You Need For An It Help Desk? Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. Utilize our salary calculator to get a more tailored salary report based on years of experience, education level, and skill set. More, Recently searched related titles: enva un correo electrnico a A help desk specialist is a trained customer service professional in charge of providing technical assistance to clients with issues regarding hardware and software. excuses voor het ongemak. excuses voor het ongemak. Is your technical support specialist salary on point for your location, experience, certifications and skill set? Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Si vous continuez voir ce From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Schulte Roth & Zabel has the highest average salary for help desk specialists. Average $21.40 per hour. If you continue to see this The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. The average Help Desk Support Specialist I salary in the United States is $47,989 as of May 01, 2023, but the range typically falls between $43,289 and $53,202. Interestingly enough, help desk specialists have the highest salaries in New York, NY at about $69,219 per year. los inconvenientes que esto te pueda causar. What your skills are worth in the job market is constantly changing. Mouse over a state to see the number of active help desk specialist jobs in each state. an. The certifications needed for an OT help desk include CompTIA A+ and Network+ certifications. Hourly rates for help desk specialists in the US typically range between $16 and $35 an hour. This chart shows the salary comparison for Help Desk Support Specialist between major cities. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. These top-rated online programs in technical support and related subjects are currently enrolling students. Desktop support consultants may earn a lower salary than help desk specialists, but desktop support consultants earn the most pay in the finance industry with an average salary of $51,314. In the United States, 48 percent of help desk specialists have a bachelor's degree, and 35 percent have an associate degree [ 1 ]. Alaska pays Help Desk Specialists the most in the United States, with an average salary of $70,472 per year, or $33.88 per hour. CA. CA, , Help Desk to assist the IT department. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college, The average hourly pay for a Help Desk Specialist is $20.31 in 2023, An entry-level Help Desk Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $17.82 based on 72 salaries. These are the people who can easily understand tech-related stuff. Throughout the U.S., the average salary for a help desk specialist is roughly $51,065 per year, which boils down to $24.55 per hour. Request info for program details, requirements, start dates, tuition & financial aid options. If you have the ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 8 days ago, Kioxia - San Jose Try our professional compensation software to generate detailed salary and cost of living reports. As such, if you wish to make a career in this role, you need to have patience. Job Openings for This Role, DeVine Consulting, Inc. - Monterey Got targeted learning goals? Job Description KIOXIA America Inc., formerly Toshiba Memory America Inc., is looking for an IT Specialist, Help Desk to assist the IT department. real person. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Download our, Planning Global Compensation Budgets for 2023 - UPDATED, 2023 CEO Pay Trends in the Nonprofit World, National Compensation Forecast April 2023. scusiamo se questo pu causarti degli inconvenienti. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? Increasing your pay as an Information Technology (IT) Support Specialist is possible in different ways. per informarci del problema. On the other side of things, help desk specialists receive higher paychecks in the technology industry where they earn an average of $60,916. Check out our blogs for articles on compensation analytics and more, Check out our white papers for the latest national compensation forecast and more. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Head Concierge, Aircraft Scheduler, Dispatch Planner, Search Help Desk Specialist Jobs in the United States. Explore the IT help desk career path for a deep dive into this essential role. IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Specialist in the United States. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. Salary: $26.00 - $28.00 per hour. A help desk specialist is responsible for maintaining customers' relationships with the company, providing answers to customers' questions and other needs related to technical support. Monday to Friday. Etech IT Help Desk Technician salaries - 2 salaries reported. Nous sommes dsols pour la gne occasionne. Please enable Cookies and reload the page. naar The average hourly rate for help desk specialists is $24.55 per hour. Our data indicates that the highest pay for a Help Desk Specialist is $27.59 / hour, Our data indicates that the lowest pay for a Help Desk Specialist is $15.12 / hour. Job Type All Full-Time Part-Time Contractor Contract to Hire Intern Seasonal / Temp Gig-Work Date Posted 24 hours 3 days 7 days 30 days To be able to hold the position, the first thing you need, of course, is computer literacy. The median annual wage for computer user support specialists was $49,770 in May 2021. On the contrary, Oklahoma, Alabama, and Tennessee offer the lowest help desk specialist salaries. Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload, General Dynamics Information Technology Inc. real person. Additionally, help desk specialists make more than the average salary in Washington, DC, Fairfield, CA, Seattle, WA, Portland, OR, and Boston, MA. para nos informar sobre o problema. Factors such as location, industry, and experience all impact how much you can make in a help desk job. Individualize employee pay based on unique job requirements and personal qualifications. 52,876 / mo. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous. Get the latest market price for benchmark jobs and jobs in your industry. Location, education, and experience impacts how much a help desk specialist can expect to make. the number of years you have spent in your profession. Please help us protect Glassdoor by verifying that you're a Jobs with a similar salary range to Help Desk Support Specialist : No, help desk jobs do not pay well. , An example of a relevant degree for an aspiring help desk technician to pursue is a Bachelor of Science in Computer Science. This can range, however, from as little as $26,000 a year to as much as $70,000 a year. Experience: IT Support Specialist/Help Desk: 2 years (Required) Network Support/Active Directory: 1 year (Required) Work Location: One location. Patent Numbers US 6,862,596 and 7,647,322. On a more broad level, help desk specialist salaries are highest in Alaska, New York, Delaware, New Jersey, Washington, Hawaii, and Oregon. to let us know you're having trouble. You should also know how to walk clients through solutions in case you won't be able to attend to their concerns physically. Help desk assistants support customers by responding to email messages of customers seeking help, asking questions to determine the nature of the problem, walking customers through problem-solving processes in diagnostic programs, and following up to ensure the issue has been resolved.Some of the skills needed for a role as a help desk assistant include an advanced knowledge of help desk software and remote access systems, the ability to troubleshoot complex hardware and software systems including databases, office applications, and operating systems, and excellent analytical, diagnostic, communication, and customer service skills, as well as patience and understanding.Help desk assistants need a bachelor's degree in computer science, information technology, or a related field. If you fit this category, companies would surely want to hire you. Copyright 2010 - 2023 Informed Decisions, Inc. All Rights Reserved. Out of all the resumes we looked through, 12.7% of help desk specialists listed customer service on their resume, but soft skills such as customer-service skills and listening skills are important as well. Lamentamos pelo inconveniente. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. ERIs compensation data are based on salary surveys conducted and researched by ERI. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Share your experience anonymously. Job Outlook Overall employment of computer support specialists is projected to grow 6 percent from 2021 to 2031, about as fast as the average for all occupations. Here's a dynamic look at tech support and help desk wages, including salary comparisons derived from the leading salary surveys and employment data sources. Apply to Technical Support Specialist, Help Desk Analyst, IT Technician and more! The annual salary for help desk specialists ranges from $42,000 to $61,000 per year. per informarci del problema. , Use our tool to get a personalized report on your market worth. Admissions advisors can provide more info about course curriculum, admissions & start dates, career placement, tuition costs, and personalized financial aid options.