This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We hope that your recent stay with us was up to your expectation. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. It make sure happy to read you had a comfortable stay with us. Kind regards Stephane Fagez General Manager. 1h later we got an email from them explaining that this is not the standard of the hotels in any way and they will get in touch with hotel management immediately. Bed is ok, but bathroom is rundown and towels are too big and not very clean. Good choice hotel at Semarang, Dear Pak Sanjaya, Thank you very much for taking the time to write us a review. Kind regards, Fika Koyong Executive Assistant Manager, Hotels near Gereja Santa Perawan Maria Ratu Rosario Suci Randusari - Katedral, Hotels near Universitas 17 Agustus 1945 Semarang, Hotels near Universitas Katolik Soegijapranata, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. Exactly at 21.25 when we all already sleeping, a female staff from citrus rest called us and insisted us to pay the previous room service bill, Dear Pak Bimo , We thank you very much for taking the time to share your recent experience with us. Love the ambience, the food, especially the friendliness of the staffs itself. Dear Mr. Duta, We delighted to hear your recent stay was as you had expected - excellent! I was most impressed by the gym. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132 Lihat Semua Foto Traveloka 8,4 Mengesankan Dari 2.486 review Lihat review untuk membantu Anda! Hotel can offer a faster internet for a nominal fee. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Best regards, Gunawan Widodo General Manager, as an Elite Member Accor Hotel with a Diamond level and with experience of staying more than "200" nights in one year and experience staying at this hotel many times, I feel this hotel has the same problem and can't change. This is the version of our website addressed to speakers of English in India. Sincerely, Gunawan Widodo General Manager. Kind regards, Benjamin Castel General Manager, Consistent Novotel quality, convenient downtown location. I will ensure that the same issue will never happen again in the future. The loyalty and passion they have to keep our hotel in top condition is the real secret to our success and we are truly grateful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Good to see the hotel starting busy again. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more.To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. We look forward to having you again with us soon. There are more places to choose from in the, novotel semarang hotel semarang, semarang novotel, Frequently Asked Questions about Novotel Semarang. Thanks to Ms. Hanni and Enny who helped me arrange the reservation. Im pleased to read that you had a very good impression on your arrival and you enjoyed the room, the swimming pool and the breakfast. After another 30min the manager showed up to ask what was wrong. Hotel Pelangi Indah. We hope that your recent stay with us was up to your expectation. Are there opportunities to exercise at Novotel Semarang? Completed with the sliding & ergonomic working table, Free high speed internet connection, LCD TV, Relaxing Pillow in the rooms and 24 hours room service.Tantalizing your palate with our wide range of delicious dishes at our restaurants. Please rest assure that we will take immediate actions to your concerns. See more questions & answers about this hotel from the Tripadvisor community. soap/shampoo for 1 person, not for two. I hope Accor central management can do something to improve it better. Located in the heart of business district and facing the biggest & newest shopping center. Laundry was delivered late . We look forward to welcoming you and your family back soon. Best Regards, Gunawan Widodo General Manager. Wishing you stay safe! Best Regards, Gunawan Widodo General Manager. Comment like yours keeps us motivated and I have shared them to our entire team especially the ones you have mentioned above. LOVED IT!!! Yes, Novotel Semarang offers airport transportation for guests. A very warm welcome from all staffs (specially called from Eny), concierge staf (Arya and his supervisor) from picking me up from airport to hotel and return also hassle free from check in and check out! Yes, it is 0.9 km away from the centre of Semarang. Dengan menginap di Novotel Bangkok On Siam Square, Anda akan berada tepat di tengah-tengah Bangkok, beberapa langkah dari Siam Square dan Siam Paragon Mall. In front of the Hotel there is Paragon Mall, and near hotel you can found traditional chicken rice from Bu Pini (nasi ayam) one of the best suggested. Comment like yours certainly keeps us motivated and please rest assured that your feedback has been shared to our entire team. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Please accept our sincerest apologies regarding the inconvenience during your stay. parking access,lighting,cleanliness of the basement parking smell is bad & for Accor members Dear Bapak Ridho Assegaf, Thank you for your loyalty with Accor Hotels and for taking the time to tell us about your experience. Im pleased to read that you had a very good impression on your arrival and you enjoyed the room, the swimming pool and the breakfast. The bed was not in a good quality. Please.. it's a turn down for me after happiness seeing a large room. Oh and their fax machine can't work so make sure if you paid using credit card authorisation form, your, Dear 712meryc, First of all, we would like to thank you for taking your time to share your experience with us. I attach a photo, a complimentary from hotel. Review collected in partnership with Accorhotels.com. What are available facilities at [Permanently Deactivated] Novotel Semarang - Buy Now Stay Later? Get precious and unforgettable moment during your stay at [Permanently Deactivated] Novotel Semarang - Buy Now Stay Later. Located in the heart of business district and facing the biggest & newest shopping center. Are any cleaning services offered at Novotel Semarang? Nice hotel with friendly service. As you are well aware this is not typical of what our talents usually deliver. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners. more. We are delighted to read that you had an enjoyable stay. We hope to welcoming you back soon. parking access,lighting,cleanliness of the basement parking smell is bad & for Accor members Dear Bapak Ridho Assegaf, Thank you for your loyalty with Accor Hotels and for taking the time to tell us about your experience. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132. Hotel Pelangi IndahHotel ini terletak di Jl Merak, Semarang, Kota Lama, SemarangTarif menginap di hotel murah ini mulai Rp 150.000/malam.3. Kind regards, Gunawan Widodo General Manager, Like many Novotels in Indonesia, the standard is much lower than what you get in Europe and other places around the world. All Rights Reserved, 5 Rekomendasi Hotel Di Kota Lama Semarang, Tarif Prmo Mulai Rp 150.000, Transportasi Mudah dari Magelang ke Purworejo! Staying at Novotel Semarang is a good choice when you are visiting Central Semarang. Still there is no response until now. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. We look forward to welcoming you back in the future so you can see our improvements and our best guest experience. However, I am disappointed to hear about the overall situation in the bathroom. Best location! 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Will surely go back once we stop by again in Semarang. The concierge are all helpful and friendly: Sanu, Anri, and Agus make us feel welcome everyday. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Will surely go back once we stop by again in Semarang. Sincerely, Gunawan Widodo General Manager, It was amazing. Thank you again for sharing your experience and we hope your next visit will be better than the previous one. It is fully equipped as in regular gym. Own or manage this property? And this hotel is the best Accor in this city.The room follow novotel standart, and service beyond standart.They have gym, and you can borrow shoes if you need it.They have restaurant, and taste great.I'll stay again when I need to go to Semarang. Read our, Dear Mr. Eko, Thank you for taking the time to review your stay with us. In such conditions all we need is a comfort, clean and safe room to stay. Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. The bathroom floor was wrongly built, the water cannot drained. Being a part of this splendid city, Novotel Semarang offers all the best to its customer such with easy access to the biggest shopping center, easy access to and from Airport / Train Station and easy access to tourist destination which make us a perfect and ideal choice for your business and leaisure !WELCOME TO NOVOTEL SEMARANG .. ! Several things are seems not well maintained nor monitored. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Baca pengalaman tamu yang dapat membantu Anda tentang akomodasi ini. I have shared your detailed feedback with my team to ensure this does not happen again and I hope you will give us another opportunity to demonstrate the level of service we usually deliver. Ini Jadwal Rute dan Tarif BST Solo, Wow! Novotel Semarang - Buy Now Stay Later - Book online Novotel Semarang - Buy Now Stay Later hotel in Central Semarang from 02-02-2023 - 03-02-2023, get the best hotel deals with no booking fee only on Traveloka Pemuda 123, Semarang 50132 Indonesia Check In / / Check Out / / Guests Please see our partners for more details. Great breakfast with various options of local and western foods. 32 - 38, Semarang Timur.Tarif promo hotel ini mulai Rp 1,128 juta/malam.4. The concierge are all helpful and friendly: Sanu, Anri, and Agus make us feel welcome everyday. It is my 2nd stay after 2019. Novotel Semarang is a hotel with great comfort and excellent service according to most hotel's guests. It is truly a nice feeling reading your positive feedback! I am obviously disappointed to read that we did not provide the service you were expecting. It seems there were a number of facilities that fell short of expectations and I am grateful you have let us know. We are thrilled you felt that our team has kept all in great condition. It is our hope that you will grant us the opportunity to better serve you in the near future. I stay in these hotel every year. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The bathroom glass door was so heavy, that ' s it is impossible to close the door with calm or no sound. Unfortunately the room we got wasn't going for a good first impression. We value your feedback and will share to our entirely team especially Hansen and our security team. All of us are looking forward on welcoming you back at the soonest. Customer service is superb. I was most impressed by the gym. There is smoke smell during breakfast, and sometimes our clothes smell when we are back to our rooms Wi-Fi is weak. Pemuda 123 Semarang 50132 Central Java, Indonesia 50132 SEMARANG INDONESIA, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132, Near Achmad Yani International Airport (SRG). Special Thanks to mas Rendy (Duty manager) for the excellent service. The guy in reception gave us a room side of the pool. Novotel Semarang Hotels Jl. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Lack of room amenities, broken faucet, chair so dirty that I even dare not sit on, limited parking space, very narrow road around the parking area. The staff is professional and helpful. We are thrilled you felt that our team has kept all in great condition. We realized we left a pair of men's sport shorts the same day we checked out (Sep 30) and I sent an email dated Oct 1 at 00.10. Our warmest regards, Benjamin Castel General Manager, I stayed 2 nights in standard room. Shoutout to the Security Team who keep up the PROKES but still with friendly manner. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Bobobox Kota LamaHotel ini berada di Jalan Letjen Suprapto No 7, Semarang Utara, Kota Lama.Tarif promo hotel dekat dengan Kota Lama Semarang ini mulai Rp 324.000/malam.5. Unfortunately the room we got wasn't going for a good first impression. We will continue to work hard that all protocols are adhered to in order to maintain the confidence of all guests. Located in the heart of business district and facing the biggest & newest shopping center. Novotel What else can I say? Only 20 mins away from airport and 5 mins from city center. Everything looks fake, as if when VIP guests stay just made happy but they don't know what is the standard. Look forward to welcoming you back again when you next return to Semarang! Looking forward to welcoming you back in the near future. Warmest regards, Benjamin Castel General Manager, Warm welcom3 and ready for help from staff. We look forward to welcoming you back again for another great stay soon. Pemuda 123, Semarang 50132 Indonesia, Lock in the lowest price from these sites. Please accept our apologies for the inconvenience you had caused by the lack of professionalism and knowledge of our room service waiter regarding the billing process. Spacious room with bathtub and wooden flooring. The bed is old. The staff even offered us to play the songs wed like through our personal phone. Novotel What else can I say? This hotel is recommended. Spending time in lobby restaurant with a cup of coffee and having tasty food of breakfast before starting a new day were more than enough for me. So for all positive points can cover up the old impression for this hotel. This is the version of our website addressed to speakers of English in the United States. Reached directly to our traveling agency to get information if this might be the standard for asian hotels. Situated in a strategic location (near paragon mall and culinary stalls) 2. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. We had to call twice before it arrived by 9 PM. Thank you again for bringing this to our attention and I do hope that one day we may have the opportunity of welcoming you back to Novotel Semarang. Best Regards, Gunawan Widodo General Manager. Laundry was delivered late . A very good impression from arrival with very helpfull security staff and the room cleanliness, but you have to pay attention to some furniture (coffee table) which need more repair. Wishing you stay safe! Horison Kota Lama SemarangHotel ini terletak di Jalan MT Haryono No. Nice selection of food offered for breakfast 4. I look forward to welcoming you again soon and would like to apologies once again for the negative experience you had when last staying with us. Best Regards, Gunawan Widodo General Manager. [Permanently Deactivated] Novotel Semarang - Buy Now Stay Later is a hotel in a good neighborhood, which is located at Central Semarang. Novotel Semarang offer for all travelers a wide range of facilities such as 24 hours Free Internet Acces in the room & public area, Free pick up & drop service from Hotel to Airport/Train station vv, Fitness Center, Spa&Sauna, Manicure Pedicure, Swimming Pool, Restaurant, Bar & Club and many more.To work or relax, our rooms are designed and well furnished to accomodate your business or leisure. Even i informed the cleaning stuff during my 2 week stay, the dirty bath and malt was not recoverd. actually I've been wanting to review this place for a long time, but still I can't wait to see if they can change and the result can't. Onced arrive we asked the room service waiter whether if we can sign the bill so it can be charged upon check out, he said its ok to sign it. Nice hotel with friendly service. The problem from year to year is always the same, namely from human resources. In particular, I have discussed your concerns with the Engineering department to have kitchen exhaust issue checked immediately. We will continue to work hard that all protocols are adhered to in order to maintain the confidence of all guests. Comment like yours help us continually improve and strive for excellence. Best Regards, Gunawan Widodo General Manager, good service from reception until breakfast, all staff are kind and helpful on lobby clean room, good view once when i went to semarang i will back to Novotel , i wish i get same service as well thankyou, Dear Mr. Dayi Amand, Thank you for your kind note and for sharing your impressions of your recent stay. Super friendly staffs. We did a thorough evaluation with our team and we are in the middle of applying our smoking policy at restaurant and upgrading our towel as well as progressing to freshen our rooms. After we did very detailed investigation with our housekeeping and security department we regret to inform you that the pair of men sport shorts have not been found inside the property. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. We will continue to walk the extra mile and exceed your expectations. Another Accor hotel I've even been to for the first time had no complaints, but this has always been like that. Yes, free parking is available to guests. Ini Jadwal Railbus Batara Kresna, Berangkat dari Stasiun Gawok! Dear Bapak Iaryateja, We appreciate you took the time to share your positive experience with us. There are top facilites at Novotel Semarang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. That's why we chose Novotel - just across the street where nice Paragon mall is. Super worth it. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. The TV.. is OK. Download now and enjoy special discounts of up to 25% for your travel & lifestyle needs. A very good impression from arrival with very helpfull security staff and the room cleanliness, but you have to pay attention to some furniture (coffee table) which need more repair. I am glad that you liked the bed as it was oke for you. So we asked for nonsmoking rooms, room of parents was good, except the bathroom, cracking everywhere ( renovation are needed) But room of us was terrible smell since we already very tired then we leave it. Paragon mall is just across the street as you come out from this hotel. (some may require extra charges), The standard check-in time at Novotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00, Jl. It is great to see that you had such an enjoyable stay with us. Located in front of mall and main street of semarang. Location The onsite restaurant, The Square, features international cuisine. As expected, we are happy to stay here. We hope we get a chance to welcoming you back to Semarang in the near future so you can check on our improvements. Keep up a good work, Dear Mr. Sean, We are truly grateful you chose to stay with us at Novotel Semarang. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132 See All Photos Traveloka 8.4 Impressive From 2,480 reviews See our top reviews! Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Novotel Semarang Hotel Jl. Dear Mr. Duta, We delighted to hear your recent stay was as you had expected - excellent! We recommend calling ahead to confirm details. The Square is available for buffet breakfast and Citrus Restaurant is the perfect place to dine or meet your clients. A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Novotel Tangerang. We notice some areas need improvements: Kitchen exhaust fan does not seem to work well. Thank you for your perfect rating for Novotel Semarang. The only point best of this hotel is only its location. Kind regards, Gunawan Widodo General Manager, One of the best hotel in semarang , really friendly and helpfull staff , the waiters are so friendly , the foods are excellent taste and good room , the hotel is so clean , for sure will come back someday Novotel semarang is recommended for travellers, Dear Mr. Khimichh. GenPI.co Jateng - Liburan di libur akhir pekan yang panjang, kamu bisa menghabiskan waktu dengan berkeliling Kota Semarang.Ada banyak hotel di Semarang dengan tarif promo yang bisa diinapi.Salah satunya adalah hotel di Semarang dekat dengan kawasan wisata Kota Lama Semarang.Berikut beberapa rekomendasi hotel di Kota Lama Semarang dengan tarif promo, dikutip Traveloka.com, Jumat (2/6). We are grateful you found our hotel to be in great condition and that our team took good care of you during your stay. We recommend calling ahead to confirm details. Keep up a good work, Dear Mr. Sean, We are truly grateful you chose to stay with us at Novotel Semarang. We used to stay at Crown Plaza (now changed to Po hotel). We appreciate you took the time to share your positive experience with us! Once again, thank you for bringing this to our attention and we hope your next visit will be better than the previous one. You got what you paid for. Novotel Semarang adalah tempat yang tepat untuk menjelajah Semarang : di seberang Paragon, mall terbesar dan terbaru, berjalan kaki 15 menit ke Museum Lawang Sewu, Monumen Tugu Muda, Kota Lama Semarang, dan perjalanan singkat untuk menuju Kelenteng Sam Po Kong. Near plaza and restaurant also some bank branch. We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay and your loyalty to our brands. Claim your listing for free to respond to reviews, update your profile and much more. You can change your stay details here. Spacious bedroom, Dear Valued Guest, Thank you for sharing your kind feedback with us. However, we would like to apologize regarding the cigarette smell, towel, and room smell. [Permanently Deactivated] Novotel Semarang - Buy Now Stay Later is a hotel in a good neighborhood, which is located at Central Semarang. Once again, thank you for bringing this to our attention and we hope your next visit will be better than the previous one. We take our guest very seriously and rest assured your comment have been raised to all management team. 3. Yes, it is 0.9 km away from the centre of Semarang. Please accept our apologies for the inconvenience you had caused by the lack of professionalism and knowledge of our room service waiter regarding the billing process. He apologized immediately and offered another room. I gave up on this place and for my next visit I chose another hotel in Semarang or I went to the city of Solo which is much better there. Best regards, Fika Koyong Executive Assistant Manager, good hotel but the rooms need to be renovated please.
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