9Fd%|kn~ik8lF4r`ULJG?p0BJH;GJKGmA1M$-xplqHyYeBK3z4))QZL9S>:Z(c@%98OO.jQk^_AY;_32T[HsfZ_c/"1Z q|OSVp/e`Gy s s? Retaining Loyalty through Technology in the Hospitality Industry. CSR - WebStation (NICE) PURPOSE: - Login to Agent WebStation - Set up your WebStation Viewing Preferences - View and understand your schedule . Better understand the customer journey with omnichannel reporting and analytics. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. At Teleperformance, a native team is present in every culture, learning from the differences and particularities in each country and market. As a leading global outsourcing organisation, we know how important it is to keep on top of technology whilst ensuring we continue to offer the best in customer service. Luckily their support staff is amazing and totally dedicated to making sure you succeed. Copyright 2021 by IECIS Terms Of Use Privacy Statement Copyright 2021 by IECIS Terms Of Use Privacy Statement The materials have enabled us to bring critical thinking to how we operate and we look forward to seeing even more applicable research in the future. O poder da linguagem natural para entender, para agir. Web browsing can be safer with HTTPS connection, so we suggest that it should be obtained for. Enter your login ID in the Username field. Our community is ready to answer. Working together with Teleperformance has been an amazing journey in delivering business value and digital transformation to organizations globally and regionally. Since 2006, our Citizen of the World (COTW) programs have helped shape the future of the less fortunate, donated to families in impoverished cities, and funded countless of medical organizations in order to boost their research and development. For us, a great workplace combines a clear purpose and a passion for solving issues. NICE Agent WebStation SherWebX. Enter a password in the New Password field. Teleperformance is d strategische partner van marktleiders en pioniers wereldwijd en biedt in Nederland al 29 jaar oplossingen op maat om van iedere interactie de beste klantervaring en -beleving te maken. Stay connected with that Station, learn how here! #ur@rt Extend your WFM with a mobile application to improve agent visibility and flexibility, and foster accountability, with access to mobile self-scheduling and intra-day changes. Learn More. See our list of supported browsers for the most up-to-date information. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. 10:00pm - 11:00pm. Help your agents be productive with more control, insight, and a consistent interface with every tool they need to be successful. '>w0,!`7nJtXkBfF_|}5D/~leG>v,>7xjM Mf@4'?\R)-3P~KxiNA*j}D>fAlq=Hu@+6qi*],~R*ny5Z:sY eb%|*=!pWF)NN)oC#,w The close relationship and cooperation enables a continuous evolution of the solution to ensure Teleperformance customers benefit from the transformation this enables in security, IT Management, and Talent Acquisition. Nice webstation agent. Together with AWS, Teleperformance can offer unique, combined, and aligned execution, developing mature accelerators, delivery tools, and methodologies to handle the most difficult problems for clients, A fun way of listening to our insightful TPLive and CSR talks, Powerful playlists featuring our partners on Spotify. 3.5. Copyright 2008Teleperformance. Were extremely passionate about the power of exceptional experiences. : E36. For general questions or customer support please visit our Contact uspage. To do so, weve established a unique environment that brings out the best in people. Agents have an interface with everything they need to create amazing customer experiences. By combining intelligent technology and human imagination, we offer solutions based on sight, sound and analytics to improve security and optimize business performance. SherWebX University. Milagros ay mayroong 6 mga trabaho na nakalista sa kanilang profile. Building a high-performing contact center comes with a lot of questions. Happy, satisfied employees with the opportunity to continuously grow and up-skill translate to happy, satisfied customers. Ask a question about working or interviewing at Teleperformance. STrONxf8Y7T| #xjNO:6m jKmHY!oPo(T; o\>Vvuv*` Cookies ermglichen das einfache Teilen von Beitrgen in sozialen Medien. Enter your login ID in the Username field. Using CXone, we can record each agents screen, which is fantastic. Enter your password in the Password field. We are delighted to empower Teleperformance to provide both employee and customer experiences. The positive impact of remote work is a small yet hopeful step towards protecting the planet. Auf dieser Seite finden Sie aktuelle Informationen und Aktionen der Teleperformance Germany. 3.2K. Die Nachfrage nach einem Work-at-Home-Modell steigt in Zeiten einer globalisierten Welt rasant an. No job security. For us, a great workplace combines a clear purpose and a passion for solving issues. What Flower Symbolizes Marriage, That Interview is supported by Earps Seafood Market! Teleperformance understands first-hand how conversation analytics can transform businesses from enhancing contact center efficiency to improving enterprise-wide performance and theyve been instrumental in helping CallMiner expand into new regions and industries. Based on exhaustive research, it is a simpler, more efficient and engaging way for agents to positively interact with customers. More channels mean better customer experience. TP Work at Home opportunities are here! Teleperformance Academy - ein Ort zum lernen, frdern, wachsen. CaptionCall phones are optimized for individuals with hearing loss. Apparel company Lands End wanted to give agents more flexibility and involvement with scheduling while modernizing contact center operations in the cloud. Put quality and compliance front and center with simple. There is no doubt that remote work has significantly opened the doors for organizations to ensure business continuity while prioritizing the safety of their employees during a global pandemic. YouTube,twitterGoogle1 URL; Search The unit uses voice-to-text technology, assisted by captioning agents, to transcribe your conversation so that other speakers words appear on your CaptionCall screen. Digital channels require different workforce behaviors and measures, make sure you plan and staff accordingly! Operational deployment of planning, scheduling and intraday tasks. Manage your communication preferences here. As a result, we continue to innovate together. | 500+ connections | See Dan's complete profile on Linkedin and connect Wir sind ein Unternehmen, in dem Menschen fr Menschen arbeiten. Keyword-suggest-tool.com DA: 28 PA: 42 MOZ Rank: 77. jun. Record all your channels and agent screens in one place, while satisfying your contact center compliance needs. We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates. Reviews from Teleperformance employees about Teleperformance culture, salaries, benefits, work-life balance, management, job security, and more. Cons. 72 Bewertungen von Teleperformance Arbeitnehmern zu Unternehmenskultur, Gehlter, Sonderleistungen, Work-Life-Balance, Geschftsleitung, Arbeitsplatzsicherheit und weiteres bei Teleperformance. endobj The agent is a dynamic interface designed for the streamlined handling of all contact center interactions, regardless of channel. Teleperformance Extranet is a private network not available to the public. Training Staff. Teleperformance is leading the way in leveraging digital workspace solutions to enable work from anywhere, and in doing so, has opened access to new pools of talent that allow it to serve customers with the agility and excellence they have come to expect and accelerate business performance. webstation : . WFM 6.2. represents these interests, addressing key issues, reinforcing long-standing. Desalination Examples Geography, NSDI will become known as NSDI-Teleperformance and currently has call centers in South Carolina, Colorado, Georgia and New Mexico, adding 400 workstations to the 2,000 workstations Internal and external client facing and overall performance analysis. http://portal-db.live/0utl00k-sign-in http://portal-db.live/100-027 http://portal-db.live/100-035 http://portal-db.live/1001-01 http://portal-db.live/1010-01 Access nice.captioncall.com. and innovation. Use the chat in the bottom right corner, or call us on 0045 3222 4344. Eu aceito receber notcias relevantes do setor, relatrios analticos, white papers, cases e informaes sobre produtos da Teleperformance (TP). With a work-at-home model in place, employees were able to reduce their carbon footprint due to less commuting. Lean Six Sigma faz parte da nossa mentalidade, A resposta certa no canal certo na hora certa. Over ons. Wer diese Art der Leistung telus-iex-webstation 2/4 Captioncall nice agent webstation " Keyword Found Websites. Somando tecnologia e inteligncia artificial, que aprimoram o resultado da equipe, implementamos operaes que funcionam, de forma estratgica, precisa e oportuna, independentemente do local, mantendo a flexibilidade e os mais altos padres de segurana. %PDF-1.5 It is your one stop shop for choosing the channels your customers ask for, making it quick and easy for your managers to implement, roll out and operate them. Nossa equipe se transforma em uma extenso de cada um de nossos parceiros, se tornando experts em interao, que produzem impactos positivos e fazem grande diferena para as marcas. Were maximizing our competitive advantage with NICE CXone.". careers.tpuk@teleperformance.com. Brands all over the UK outsource their customer service work to us because were great at Atento worldwide. Minimize WFM administrative and maintenance overhead. Tenths to hours conversion calculator 5 . Nice webstation user guide. Record all your channels and agent screens in one place, while satisfying your contact center compliance needs. Respect. endobj E0G|"x=S{dO^[`x -WW:FqR ;= ^%#,YZOUfGO_v 1KCKk4Qd;bx\U*bD`6,rcd(*}ugGTXFP+'[K'~6\AD[te6,%~:{M^c P-] 2V The system displays dots for each character you type.
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