worried. No mentioning of queues before! Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! Hover over the Last Minute tab on the homepage and click on Deals. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. B. Create an account to follow your favorite communities and start taking part in conversations. Click on a logo to start selling. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. Amanda Allison. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) Zero stars, uselessly run, waste of a time company. The price you select is what youll receive - the buyer pays the fees. Garbag . Trusted by event lovers around the world, Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. 3 hours ago. Clearly NOT. details of the event including: name, date, time and venue. A complete waste of time & effort & should be reported as a scam. Note that the price is $41. So I hope it will turn up! . I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . In writing I was told I would receive the payment from sold tickets within 10 business days, as of . Date of experience: August 27, 2022. . I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. It hasn't gone unnoticed. what exactly is their $15 fee paying for? Visit Ticketmasters website or app and search for the selling portal option. Maybe you can give it a try now. Get paid hassle-free, directly from Tixel. Refunds, Payments and Exchanges. As it got closer to Christmas I started to worry, as they were to be presents. (Not all concert tickets are able to be sold on this service, for some reason. It goes against our guidelines to offer incentives for reviews. It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. ticket, Once you are sure about the event, tap on the get tickets option and it will first take you to select seats. I have sent an email to resale, but wondering what my next step would be if it is not rectified. A week later- no response. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Lower fees. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. I check in next day 2 min before noon and suddenly there's already a queue! Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. Sell tickets directly from your Ticketek Account. Tropical Storm Agatha, AA. 6. Thank you. Accessible Seating The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. Not user friendly or time friendly . This may vary slightly depending on which delivery method you choose. Although both of them have many similarities, we can still differentiate them based on services and policies. Complained via customer care webform which didnt even have an option for the relevant event. 1.) Help? Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. 760500 Views Aug 18, 2021 Article. CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. . Fee-Free Event Tickets. Functional cookies you can just upload the file on this page and in a few clicks your listing will be live. [2022], Ticketmaster vs Live Nation Which One Is Best Option? protection to both sellers and buyers protecting fans from scammers and time-wasters. Scroll down and click the big "Sell Your Tickets" button. Customer support was really good too, they were polite and fast with replying emails. Then I looked on Trustpilot at their reviews and really started to worry! After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. Mar. In my situation, I sold the tickets but the event got cancelled. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. Sold tickets to a show on June 4, still havent been paid. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. Ticketek routinely mismanages ticket processing which should be simple. The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. These include cookies that allow you to be Anyone can write a Trustpilot review. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Maybe you can give it a try now and hopefully it works for you. issues and conforming to regulations. phone and you can see your tickets there. We use modern, anti-fraud technology and hang on to tickets until payment is received. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. aren't going These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I submitted a written complaint, because they always respond in writing. No upcoming By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I accidentally bought extra concert tickets and wanted to sell them. Join. Before I get into it, I would recommend waiting more than a few days for them to get back to you. Press J to jump to the feed. Kids in primary school selling tickets for a school play do a better job. By purchasing a ticket, you agree to be bound by these Terms and Conditions. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO The answer is simple by using online marketplaces like Ticketmaster and Ticketek. on your Our integration means you can list tickets for resale directly from your Ticketek account. Takes days, even more than week to get reply. Mar. Ticketek tickets you no longer need. remembered as you explore the site, as well as assisting in security Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. View No record of the sale on the website under my account. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. I don't have any other social media but if I must, I'll try on Twitter too, thanks. Once seat selection is done, add your personal details and pay for the tickets. Third-Party Resale Tickets: Everything You Need to Know. Your email address will not be published. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . Still waiting for my refund 6 months. I listed three tickets for one of the Manchester united football matches that occurred last month. Bubur Ayam. Before I get into it, I would recommend waiting more than a few days for them to get back to you. privacy policy. Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? Thank you so much for taking the time to comment! Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. No contact, no reply, nothing.You have stolen money from thousands of people who need it. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. I will never purchase anything with you again. I accidentally bought extra concert tickets and wanted to sell them. Save my name, email, and website in this browser for the next time I comment. Anyone know much about the marketplace? As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". The Premiere Marketplace for NFTs. See Tickets. It doesnt charge additional service fees for sellers. Press question mark to learn the rest of the keyboard shortcuts. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. No. And it has now been 17 days. The new platform will go live later this month at www.marketplace.ticketek.com.au. this, if you are * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. Marketplace My Ticketek Ticket Delivery. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. e!!! How can we get rid of Ticketmaster, surely we deserve better in Australia? Sun 2 Apr, 23. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. . With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. Press question mark to learn the rest of the keyboard shortcuts. 24. In short, both companies offer platforms that are easy to use. Submit a request. 2.) Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Good on You and Good Luck! i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Has pictures/video. Press J to jump to the feed. Tixel is a safe ticket marketplace to trade tickets from Ticketek. No, we are unable to offer refunds or cancellations. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) One Site. Charges 30% fees in the total amount of tickets. Just a thought.) To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. I tried it today and was able to remove my tickets from listing. Ltd. All Rights Reserved. etc. Gives the option of a digital barcode version or printout. In other words, event ticket fees are out of control. New comments cannot be posted and votes cannot be cast. (which is not true) and therefore I would not be paid for them. Dont go near it- use Tixel if you can instead. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. October 1, 2019. OriginalNumber5905 5 mo. Not that they are necessarily wrong, but people often don't comment when things go routinely right. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. Australian F1 2023 - Sunday Only. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. It doesn't say "From $41" or "$41 plus applicable fees". . These tickets When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. Angie-P 6 mo. Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account. short-changed. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) I can not believe in this day and age HOW BAD this company is. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. Idk but if anyone knows how the hell to get in contact with them then let me know. You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. * They also charged me $100 administration fee (for what?!) Mechanic Shop For Rent Paterson, Nj, Show More Buy guaranteed tickets for sold out events at a fair price. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. 10 business days I think is more than fair. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Image Based Life > Uncategorized > ticketek marketplace fees. Abhorrently bad process for handling refunds and rescheduling due to illness. [2022], Ticketmaster vs Stubhub: Which Is Right For You? to find the link in order to proceed with this listing. Ticketmaster. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Thank you. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. ticket resale 676,100 fans safely resold tickets. A truly digital company, ticketek.com.au is Australia's . . I retried several times with the same result. Buy and sell tickets safely at Ticketek Marketplace New Zealand . The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor This symbol means you're seeing tickets from other fans too. Press question mark to learn the rest of the keyboard shortcuts. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. This email did not offer any assistance in resolving the issues i had. Find trending events near you. AFL Round 02 Tickets 2021. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Choose how your checkout appears for attendees. No bad vibes, just money back for any If you haven't received your payment within 10 business days, please check with your bank first that there are no pending payments before submitting a request. I am a bot, and this action was performed automatically. tickets you wish to list for sale. Australian F1 2023 - Saturday Only. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Requesting a Refund. listing page. If you have trouble listing your Ticketek ticket on Tixel try this method and it The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . Have consumer affairs gotten back to you? You can also reach out to them through @TicketmasterCS account on Twitter. If you don't, you may be charged additional fees. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. Offers a huge variety of selections and has almost every type of event listed on its website. Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. sports, food & drink, arts, festivals, conferences, seminars, and more. we hold on to your ticket until payment is received and any fees are clearly outlined. including any chargeback or postage fees charged to Ticketek by a third party. The lounge open 30 minutes prior to the main arena doors on an event day. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. Has anyone had any luck getting their money back after complaining to the ACCC? Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. What to do?? If you're planning your visit, you can . [2022], Ticketmaster vs Seatgeek: Which Is Better For You? I had to take a morning off to get these tickets for my daughter. I am yet to receive any money and there is no where to contact anyone. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. What a disgrace!! That's a difference of $596.71!!! Barcelona vs A-league All Stars single ticket. I have definitely been scammed. Ticketmaster vs Vivid Seats: Which Is Better For You? Buy guaranteed tickets for sold out events at a fair price. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. $200 Negotiable. I will NEVER buy tickets from this company again! We will only use them once to look up your active tickets in I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! I replied and asked for a direct line or email address to speak to management/no reply since. Requesting a Refund. :/, The 10 days is actually supposed to be 10 days after the concert date. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. They need a better system and more staff it seems. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. How Hot Are Takis On The Scoville Scale, November 16, 2018. 3.) The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . ensure that we can accurately measure how our website is used. Wed 8 Mar, 23. https://marketplace.ticketek.co.nz/. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. We will then issue the buyer with a new ticket that will have a new barcode. I only contacted them about it 4 days ago. Tixel is available to all Ticketek ticket types and all events: Music, We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. are therefore always enabled. There is no customer service centre you can call, just an automated voice call telling you to email. 7 days. Oakdale Middle School Staff, I am in the exact same situation (sold tickets for the same game). Just go to the Sell through Ticketek account page and choose "Tickets are in my Fred Jewelry Pretty Woman, Absolutely shocking customer service. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. I offered a ticket for sale; it was purchased within minutes. Ticketmaster first encourages you to find the answers to your questions from their FAQ section. Ask a question about Ticketek Australia in Services. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. PDF tickets from Ticketek. Basically avoid if you can find another way to sell your tickets. Starting from a small unknown site, Ticketmaster has now expanded so much that it now deals with over 500 million tickets per year through its website. Ticketek, Eventbrite and many more. Axie Infinity: Origin is now available to play via Mavis Hub! This meant that I had to sit & concert was standing room only. Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. Service Hours: 7 days, 9:00 am to 5:00 pm. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . This is a review for Ticketek marketplace, run by Ticketek. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because So thanks very much! Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. Pay lower fees. to then often have to go to their desk at the venue to follow up the issues. Check out the Ticketek Marketplace site for more information. Did any of you who sold get paid for the tickets once they were resold? After calling the number and listening to all the preamble, the call disconnected. [2022]. Jun 17, 2019 contributed by Nicole Bowman. Ticketek Australia you're a pathetic poor excuse for a company. There may be a fee applicable on eligible refunds and exchanges. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. 1,310 reviews. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. This is a review for Ticketek marketplace, run by Ticketek. The Musical Brisbane tickets via Q Only option is to put in request online and then wait. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. I want an refund, yet there is no way I can get it. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Paid $193 for $78 tickets. Companies can ask for reviews via automatic invitations. Keep in mind that you should make your request within 60 days after the event date. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. mobile tickets. Yes please. Poor service really. Less missing out, more going out. Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Almost 90 days and still waiting for my refund back. Oct 21, 2021. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022.
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