It is highly recommended to connect Secure Endpoint console to SecureX to enable all the provided hunting and investigation capabilities, before configuring the policies and deploying endpoint connectors. Define an own Group and Policy Template for Microsoft Hyper-V systems, Add additional necessary exclusions recommended by Microsoft: https://docs.microsoft.com/en-us/troubleshoot/windows-server/virtualization/antivirus-exclusions-for-hyper-v-hosts, If the Hypervisor is clustered, add Microsoft Cluster Exclusions based on the Microsoft recommendations: https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/configure-server-exclusions-microsoft-defender-antivirus?view=o365-worldwide, If there is a quorum disk configured, the whole path must be excluded from scanning. 8. Review the recommended Terminal Server AV exclusions from Microsoft website: https://social.technet.microsoft.com/wiki/contents/articles/18439.terminal-server-antivirus-exclusions.aspx, Disable the Tray icon for Secure Endpoint in the policy as outlined above, Disable the Network Protection in the Policy. If any existing Security Product is to remain, confirm the respective product is functioning as expected, Login to your endpoint and confirm any login scripts execute, Open standard applications and confirm applications launch and are functional, When using a dedicated proxy or transparent proxy, talk to your Proxy Admin, If authentication is requested per company policy, use a dedicated user account for AMP for Endpoints proxy authentication. Several virtual systems are hosted by the Hypervisor. Exclude specific types of applications as listed below. Any change triggers a new policy version. There are many considerations that customers and partners should be aware of prior to deploying and configuring Secure Endpoint in their environment. It provides operating system patches on the endpoints for security. Cisco Secure Endpoint is a single-agent solution . How is software delivered to endpoints? Deploy preparation is the next step in the process. Stay ahead of the next threat with simplified, automated endpoint management. Move computer to group needs some preparation. ClamAV is used to provide Custom Detection capabilities and file type detection. an application which is installed on most of your endpoints. Option: Scanning directly on Hypervisor level (e.g., VMware NSX), Option: Virtual Scanning Appliance, scan process is moved to a scanning appliance by an agent inside the VM, Option: Endpoint Security running directly in the VM. Some considerations for Engine Conviction modes. Note: These are just a few examples to show the different circumstances for a Security Product Rollout. The Diagnostic package can be generated directly on the endpoint using the command line, or from the computer properties in the Secure Endpoint console. Policy Configuration Planning - File Scan. Events are directly posted to the Secure Endpoint Events. The SecureX Platform is available with any license. This is a scenario if environment got breached. Cisco AMP for Endpoints provides next generation capabilities to prevent, detect, and respond to cyberattacks quickly and effectively. This means, the application is not installed on the user endpoint, it is "streamed" from the virtualization platform. Lists are assigned to Policies. Advanced Settings TETRA TETRA checkbox should be checked, b. This can help, if the connector is not able to communicate with the Secure Endpoint Cloud anymore. Cisco highly recommends enabling SecureX as one of the first tasks. Watch intro (4:30) How it works Learn how Secure Endpoint works from a technical perspective. Will Secure Endpoint be installed on endpoints that includes existing EDR software? On Server systems, especially on Domain Controllers, a change in the memory may result into unexpected behavior. Take care, that the image does not connect to Secure Endpoint backend before freezing, Incremental Updates are available for a max. Many companies already generated sophisticated documentation for their endpoint security solution, including e.g. Monitor the System Performance during the Software Installation and Upgrade Process. Note: For high privacy needs Cisco provides the Secure Endpoint Private Cloud Appliance. Mark the checkbox labeled I agree to the terms and conditions stated above. The limit of process exclusion is 100 across all the exclusions sets, In policies whit more than 100 process exclusions, only the first 100 are honored, The exclusions are sorted alphabetically, The maximum recommended number of exclusions is 300, The size limit for the policy.xml is 40KB and includes all type of exclusions, The maximum count for exclusions is 1000. Secure Endpoint will only use system defined or policy defined proxies. During the next heartbeat, an endpoint sorted into the group receives the new policy. It there are any issues, the IT department can switch back to the previous image. Best Practice: Secure Endpoint is an important part of the SecureX EDR/XDR/MDR architecture. The Policy Design and Management Performance and Security section outlined how to enable your Account, how to enable the SecureX platform and useful information to build your Workstation or Server Policy. AMP for endpoints is a light weight connector which generates a very small footprint on your endpoint. Outbreak Control: Custom Detections (Disposition Change), Application Allow/Block Lists (Execution), Network IP Allow/Block and Isolation Allow Lists are assigned to policies. The latest version of Google Chome is 91..4472.114 (64-Bit) with the 7.3.13.20165 Cisco AMP version. Software Deployment Agents should be excluded from scanning by process. There is no difference if you install Secure Endpoint on a Workstation or Server Operating System, it is the same code base. Afterwards the whole signature set is downloaded. E.g. Tetra uses the values from the File and Process Scan settings. What is the benefit of installing Cisco AMP for Endpoints on a network? Search the computer name in the Secure Endpoint console if it has registered successfully. Do endpoints roam or connect via VPN? Review Microsoft Information for quorum disk: https://docs.microsoft.com/en-us/windows-server/failover-clustering/manage-cluster-quorum, Disable Exploit Prevention and Malicious Activity Protection in the Policy, Disable/Remove any OnDemand Scan on the Hyper-V System, Network Performance is essential for a Hyper-V system. Other configurations such as exclusions can be configured to improve engine performance on the endpoint. File scanning will generate a nominal increase in CPU, I/O, and network requests to the cloud. v1.91 Appendix-B: Non-Standard Environments (VDI) shows more information when activating File Scanning in VDI environments. If network monitoring interferes with network operations of an endpoint, either the endpoint can be associated to a policy that doesn't enable network monitoring or install the connector without the DFC component. Based on this new Connector GUID the Endpoint backend will generate a new Computer Object. Contributor II Options Posted on 11-18-2020 02:59 AM @dlondon I'm using the following script on version 1.12. The existing settings and features will need to be reviewed, in order to ensure that the respective products integrate properly without interfering with each other. Cisco highly recommends configuring all available integration modules. This will generate a new ORG ID in SecureX, which will be different to your ORG ID for Secure Endpoint. The tables below show some key differentiations between the virtualization scenarios. Secure Endpoint is running in the memory of the virtual machine, The Operating System files are located on the storage system. Right-click on the Cisco AMP icon circled in red above. SPERO: Machine Learning: Analyzing files with Machine Learning techniques. Introduction Some information to make your AMP for endpoints troubleshooting easier and faster. Native Virtualization Integration: Secure Endpoint can be installed in a virtual environment, as long the Guest OS is supported by Secure Endpoint. Each List can be assigned to multiple Policy Objects. Review the guidelines for Exclusion and Feature deactivation, Do not install the network driver on systems with high network load or if many VLANs are configured on the network interface, Secure Endpoint always runs inside the virtual OS, OnDemand Scan can degrade the Storage Performance. The table below shows some sources and the configuration options. Where during user Logon SMB protocol may be used, a common approach to connect Storage to a Virtualization host is iSCSI. Which outbreak control method is used to accomplish this task? Real time and retrospective IOC Events are used to automate Post infection tasks (automated actions) are outlined in the Device Trajectory to show endpoint behavior around the compromise regular updates on these intelligences to provide sophisticated detection, MITRE information directly shown in IOC events. If no Network device is registered to the AMP cloud, the tab is hidden. As Fast as possible Rollout is needed. A golden image is often used for a longer period, which exceeds the incremental update limit. SecureX threat response or Real Time Endpoint Search. The service is responsible to register Secure Endpoint to the Windows Security Center (WSC). AMP Unity AMP Unity is a capability that allows organizations to register their AMP-enabled devices (Cisco NGFW, NGIPS, ESA, CES, WSA with a Malware/AMP subscription) in the AMP for Endpoints Console. Secure Endpoint Troubleshooting Technotes on cisco.com website: Required Server Addresses for proper endpoint and malware analytics operations: http://cs.co/AMP4EP_Required_URLS. Business Critical System: You may start in Audit mode when deploying Secure Endpoint to Business-Critical Systems. To improve performance, the file scan process stops, if there is a cache hit. Cisco Secure Endpoint (Formerly AMP for Endpoints) - Cisco Security Cisco Secure Endpoint Endpoint security built for resilience Speed matters when it comes to endpoint security. It is recommended that network monitoring is enabled for endpoints that do not have a high network load required. b. Air-Gap Mode: No connection to cloud in any way. 3. Step 3: Define the Gold User Group to test with business-critical applications. The major differences between the two are: Consideration: Public Cloud vs. This guideline is independent if there is a Server or Workstation operating system installed. Example: a *.JS file is an ASCII File, but can be executed (*.JS files are considered a package in the sense, that the files are executable in that state but are made up of other files/code). a. Endpoint Guides: https://console.amp.cisco.com/docs/, b. 1. B. Before activating this feature, think about which communication should still be possible, e.g., communication to central systems for logging or remote access. Archive File scanning depends on the file sizes as listed above, Archive File scanning depends on supported file types, Batch of 1000 files, if compressed file includes e.g., 1mio. The TTL for all cache types can be changed in the policy. In the virtualization backend, the user is logged on to another host. Information gathering is a necessary starting point that ensures the smoothest deployment experience and configuration of Secure Endpoint. A specific Secure Endpoint group can be created to allow the engine to be disabled for the impacted endpoints. Step 2: Click New API Credential to create a new set of Keys. Review the Deployment Guide for details, outlines in the Secure Endpoint Preparation and operational Lifecycle section of this guide, Malicious Activity Protection Engine and Exploit-Protection Engine must be tested carefully, as changes to the memory may generate issues in a Terminal Server environment. E.g., Database Servers, Web Servers, development environments, inventory software and so on. What is your organizational requirement for historical data storage? After you received the activation e-mail for your Secure Endpoint account, click the provided link to do the initial setup of your Cisco Security account. The drawing shows an easy example of a virtual environment. Packed Files: Having the "Scan Packed Files" option enabled, Tetra Engine detects files which are an ASCII File, but can be executed. This feature can be used at any time, where systems are frequently re-deployed. Use the right time value, so you can replicate the issue. On the left side the Objects (Outbreak Control, Management) are listed which can be used directly in Policy Objects. Exclusion Lists (Console Management Exclusions): Each List can be assigned multiple times to a policy object. If you have already moved to Cisco SecureX SSO, you cannot change Two-Factor authentication in Secure Endpoint backend anymore, as the SSO service has been moved to SecureX platform. Review v1.92 Appendix-C: add Tetra manually after /skiptetra was used to add AV-scanning to a system if the /skiptetra switch was used. Some main considerations for Cloud IOCs. Open a TAC case to enable Identity persistence, Verify the type of the virtualization platform, Use the /goldenimage command line switch to generate a golden image. If there is a need for AV Scanning, install Tetra Step-by-Step on systems. In this case, at any time, a new VDI system gets deployed from that golden image, Secure Endpoint will download the whole signature set. Copy trufos.sys from C:\Program Files\Cisco\AMP\tetra to C:\Windows\System32\drivers. This group should have all engines enabled, to ensure the highest possible detection rate. Cisco Secure Endpoint (formerly AMP for Endpoints) is a comprehensive Endpoint Security solution designed to function both as a stand-alone Endpoint Detection and Response (EDR) product, and as an important part of the Cisco SecureX EDR/XDR Architecture. Afterwards, you may want to explore the console's abilities to restore quarantined . The AV Engine is used for OnAccess Scan, OnDemand Scan, Packet Files Scan, Archive File Scan and Rootkit Scan. Best Practice: During an investigation all configured modules are queried for information. Copy the following text into a .bat file to add all registry key at once. This ensures, that the endpoint is protected at any time. Recommended guidance is to meet with the responsible IT-admins at a customer site to obtain a thorough understanding of their virtualization environment before attempting the deployment. In both cases the system name may not be changed and the Secure Endpoint connector GUID in the registry is generated new. In such cases you may activate Automated Actions feature to move a computer to the appropriate group, after a Cloud IOC was generated, Endpoint IOC scans are very resource and time intensive. Find the list of services in the Cloud infrastructure - Features and Services Section. Best Practice: Disable TLS interception for Secure Endpoint Communication, as it would break the communication. Rename Organization and see recent account activity. Consider 2 things for Connector downloading: If you want to test with a specific Connector version, you have two options: Select the right version under Accounts Organization Settings first (The Default Value is latest which is the latest connector version available), Set the connector version under the policy settings. Overall. Details using the tool can be found in the Secure Endpoint Troubleshooting Technotes, The default location to store the output file is the user desktop, Navigate to the computer properties under Management Computers, Click the Diagnostic Diagnose Button, In the Popup window select the length of the Debug Session and click the Create Button, Open the Secure Endpoint Tray to pull a new policy. Full detection policy: Remove as much as possible exclusions to enable scanning of most areas on the disk and to enable protection for running processes. Step 1: Download the Connector from Secure Endpoint console. In most scenarios, the whole sequence is not processed. Effectiveness of resource savings is often important for customers. Keep in mind, this may take some time until the registration process is finished. Note: The Secure Endpoint connector includes some exclusions list limits, which cannot be changed (Connector version 6.0.5 and higher). Summary: Various Integrations into virtualization environments are useful for resource savings for RAM and CPU by moving Scanning Resources to a dedicated system. D. files. Interruptions are part of the whole Deployment strategy. Use the Device Trajectory to show which engine detected a threat, Clean-up exclusion on a regular base to provide the highest security level, Use as less as possible exclusions to provide the highest security level. In cases where protecting the Hypervisor platform is a customer requirement, Secure Endpoint needs a proper configuration. Review the help output for available options. Integration: Scanning per Hypervisor (e.g., VMware). Best Practice - Performance: Avoid any configuration which generates high disk activity caused by scanning many files. Note: Please keep in mind, Advanced Custom Detections only work on files of unknown disposition. If AV-scanning detection/quarantine events are missing, the backend engine may generate additional Cloud IOCs. SecureX and all features provided by SecureX are available with any Secure Endpoint license. Find a detailed description how to troubleshoot High CPU condition on the cisco.com website: Windows: https://www.cisco.com/c/en/us/support/docs/security/amp-endpoints/215261-analyze-amp-diagnostic-bundle-for-high-c.html, macOS: https://www.cisco.com/c/en/us/support/docs/security/amp-endpoints/215570-analize-macos-amp-diagnostic-bundle-for.html. This is important for all other operations. During Logon, the profile is copied from a network share to the local machine. The answers to these questions (along with other business process and policies) will provide information helpful for decisions related to deployment. If there is a need to create a golden image use the /goldenimage command line switch for connector installation. Collecting any other information specific to customer endpoint management needs to be included during this information gathering step. Review of the policy lists and features will allow clean up and validation of required endpoint security. Review the Policy Configuration Planning for best practice, Endpoint Isolation: Activate this feature as needed. Threat Hunt with SecureX: If the customer is using Microsoft Defender on the Virtualization platform you may activate the SecureX Microsoft Graph Security API module. In addition, turn off Secure Endpoint features generating high disk activity as listed below. User Management is described in detail in the Secure Endpoint User Guide under Accounts. Secure Endpoint uses secure technologies to protect information between the endpoint and cloud. Additional historical retention can be gained by utilizing the Event Streaming functionality. Outbreak Control Lists (Console Outbreak Control): as shown in the graphics, depending on the list type, it can be assigned once or multiple times to a Policy Object. Staged deployments ensure that as we deploy to any environment, if we encounter issues, we are able to resolve them while only impacting a relatively small percentage of endpoints. These integrations greatly enhance the hunting experience. The cloud architecture provides several features and services. 1GB (10 MB per endpoint), RAM consumption for File Scanning Resources over virtual infrastructure. 2. 2 Cisco Secure Endpoint Deployment Strategy Guide. Commonalities between both approaches: There are many different approaches available today. Secure Malware Analytics: File analysis platform to detonate unknown and unique file to determine malicious behavior indicators. In cases where an application performance is impacted, exclusions can be made on file scanning to reduce any I/O that interferes with the application. Add new exclusions as needed during the Rollout Phase. Secure Endpoint fully integrates into the SecureX platform. Show them how to handle the product, and in a worst case, how they can disable AMP. Summary: For the end-user it looks like e.g., a typical Windows 10 endpoint, but the backend architecture is completely different than a physical desktop or notebook. Each of these deployment scenarios (examples) is possible with Secure Endpoint. b. SecureX threat response: The Investigation tool to query the whole infrastructure for given Observables. Network (DFC): Systems providing Virtualization in any way are needing high network bandwidth. Info: By default, the Secure Endpoint Console provides several policies for administrators to build on-top of. Start the AMP connector Service again. Today Cisco does not provide file scanning directly on the Hypervisor level. Only this process is aware of the updated memory locations. Best Practice: Critical Software should be tested by the appropriate User. Note: Its common that different teams at the Customer site handle the Virtual environment vs the team that Administrate the Cisco Secure Endpoint solution. Policy Configuration Planning - Network Monitoring. Watch overview (4:44) How you use it An expert walks you through the main benefits and features of Secure Endpoint. There are so many different virtualization options available on the market, so we cannot list them all here. Best Practice: Disk Performance and Secure Endpoint Features. SecureX Documentation: http://cs.co/SXO_docs, SecureX FAQs: http://cs.co/SecureX_faq, SecureX Youtube Playlist: http://cs.co/SecureX_videos, SecureX Orchestration Workflows: http://cs.co/SXO_repo. The connector engines are scanning on Create/Move/Scan/Execute operations. Cloud Infrastructure Backend Intelligence. Secure Endpoint is VDI vendor agnostic if the Virtual Desktop operating system is supported. IT department can test the new image, especially if there is any bad impact based on the recent changes. In many cases, the goal is to move the scan process to a dedicated appliance. Review the Connector OS Compatibility for Windows, Linux and macOS. Step 3: Provide an Application name. These requirements force organizations to maintain data regarding who accessed and made changes, when those changes were made, and historical data related to endpoint security performance. The Secure Endpoint Deployment Strategy Guide already includes useful information for troubleshooting This includes: Missing information in Device Trajectory, Missing network events in Device Trajectory. Seems like it is still maturing. 2. For the first login to SecureX use your Cisco Security Account for SecureX login. The generated policy object is a very good starting point: Malicious Activity Protection: Quarantine, Exploit Prevention - Script Control: Audit, Exclusions: Add additional exclusions only if really needed to provide the best security. Script Protection: Secure Endpoint integrates into Microsoft Anti Malware Scanning Interface (AMSI) to scan Script Files processed by the Microsoft Script Interpreters. The policy Objects are available under Management Policies. AV-Scan: If there is no cache hit AV scanning is done.
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