Tough to as for, Absolutely the best and fastest service and repair I've had in years! Very pleased with the repair of my Aircurve10ST! husband's Cpap machine in 1 1/2 hours. COPYRIGHTS: Selected product images and descriptions used throughout this site are used with the permission of the copyright holders. These pulse doses are offered across 5 settings and should not be changed . Video Help Center. to Sieve Bed Canisters or Assemblies, and compressors or pumps.From experience I have also noticed purity rates are not actual to refurbished labels, if not either leaking pressure, or just a bad repour. I have Phillip simply go mini work for awhile shut off on it own I in bowling green Kentucky. How long is the useful life? Quick process, Need to update website - CPAP repair process from the time it left my house to the time it was. It's like a new machine. Professionals. Click here for important information about the recall of certain Philips Respironics Sleep and Respiratory Care devices. Once given the OK to. I first brought my faulty machine to. to them on 5/4 and got it back on 5/12. The information is directed exclusively to health professionals, health practitioners, persons who are purchasing officers in hospitals, and persons who are engaged in the business of wholesaling therapeutic goods (as per s42AA of the Therapeutic Goods Act 1989 (Cth), and s6 of the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument 2021). l/min, 1=12 ml/1.5=18 ml/2=24 ml/2.5=30 ml/3=36 ml/3.5=42 ml/4=48 ml/4.5=54 ml/5=60 ml/5.5=66 ml/6=72 The Philips SimplyGo portable oxygen concentrator we supply in Denver is designed with two mode settings, 1 to 2 liters of continuous flow mode or 1 to 6 pulse flow mode. Great Service and kept me informed. I am very satisfied with your service. The Philips Respironics SimplyGo Mini Portable Oxygen Concentrator is for . They checked it out and let me know it was under warrrenty and made the repairs and shipped it right back to me. We repair the SimplyGo for both businesses and individuals that own their machine out of our Florida and Connecticut service centers. It's a sleek and lightweight powerhouse system that's easy to use, tank-free, and can deliver up to nine hours of on-the-go freedom with extended battery! I will highly recommend this company as the best. In less than two. The process of sending them my machine was easy. When I recieved it the unit was in good working condition. The pulse mode is ideal for anyone who requires oxygen therapy, especially active users who don't want to be confined to their home. They set all the levels and parameters back. He was so kind, patient and helpful. All DirectHomeMedical offers online support through our website, live chat and toll free support during normal business hours, and email support 24-hours a day. Prescription required for the purchase of this item. How can we find out of those repairs were covered? repair, my Sequel 5 was sent back to me in a few weeks and looked and worked like brand new.I would recommend Altra Service to anyone in need of a cost effective repair on their equipment. They also tracked down the Canadian warranty for him. Philips SimplyGo Mini Portable Oxygen Concentrator. He was familiar with oxygen before he hit the door as he found us through a family member who is a long time customer and is extensively trained on oxygen therapy products from leading manufacturers such as Inogen, Respironics, Chart, Invacare, ResMed and more. Manufacturer Philips Respironics; In the Package SimplyGo Portable Oxygen Concentrator, Carrying Case, Rechargeable Battery, Mobile Cart, DC Power Cord, AC Power Cord, Accessory Bag, 10 Nasal Cannulas, 3-Year Manufacturer's Warranty, and Printed User Guide. When in the pulse flow mode, use a fingertip pulse oximeter to determine what setting would best keep your blood oxygen level above 90%. Hurry, this offer only available while supplies last! They kept me updated on the repair progress and the cost was reasonable. All rights reserved. Excellent in all respects. surely using it 3 times is should be OK and I thought these were good machines guess I was wrong. You may have been told by your homecare provider that Medicare does not cover portable oxygen concentrators or that they simply do not carry them. The company keep me in the loop the entire time. They dont pay more money for more equipment. By shipping it to a repair centre leaves me without oxygen for a few weeks and that would not be good. EverFlo from Respironics is a unique stationary concentrator that delivers what homecare providers want and patients deserve. When in the pulse flow mode, use a . The unique carrying backpack / bag is specifically made for Philips SimplyGo Mini portable oxygen concentrator. Alla rttigheter frbehlles. Very happy with my repair and the customer service, Such an excellent service, we had to send the simply go machine from overseas which was very. Save my name, email, and website in this browser for the next time I comment. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sale support, and a program to assist patients with therapy success. saved a machine I feared was beyond repair. Would highly recommend. Meet the Philips SimplyGo Mini! but they were excellent! They advertise that they can fix anything but could not fixe my. response to our request . My Resmed Airsense 10 is probably quieter than it has been in months. They handled the packaging. Buy now SimplyGo Mini Simply portable SimplyGo Mini is the smallest and lightest portable oxygen concentrator Philips Respironics has ever developed. I'm very satisfied with their service and will use again if needed. The machine failed to function and I. was told by my supplier that I would have to wait approximately 12 weeks for a new machine. Fixed rate pricing. SimplyGo ist der erste Sauerstoffkonzentrator von Philips, der Ihnen alleVorteile eines Dauerflow-Gertes bietet. I bought the SimplyGo, the people (CPAPS Importacao &Comercio de Eqipmentos) I bought it from say talk with Philips!!! Fantastic service, Thanks! to what they originally were. As for the battery, its a good idea to drain the battery once in a while for better battery health. Radiography | X-ray & Fluoroscopy Solutions, Inquire with a Philips healthcare sales rep, Subscribe for regular news and updates from Philips, Get technical support for a healthcare product, Find product documentation and instructions for use, The Right Fit and our commitment to quality. Patients want more time? I bought it used because insurance wouldnt cover a portable unit and after heart surgery followed by pulmonary embolisms money is beyond tight. Your email address will not be published. So far the service department in both Reliable Respiratory and Altra Service Professionals has. It's the only portable oxygen concentrator weighing 5 pounds that can deliver pulse-dose oxygen therapy at 5 different settings.2 Read more SimplyGo Convenience on the go Want more time away from fixed power sources? My CPAP was quickly returned to me cleaned and quiet operation. This company, Altra Service Professionals repaired my CPAP machine in a weeks time. We provide free inbound shipping and a free, no obligation repair quote. We suggest arranging for an alternate source of oxygen when the unit is in repairs. It was supposed to be a brand new machine, but now I am thinking they sold me an old one. Koninklijke Philips N.V., 2004 - 2023. It is easily accessible and can be quickly changed by patients. Reliably manage the therapy and lifestyle needs of your patients with just one POC. Doug works closely with our oxygen specialists to ensure that our technical knowledge and customer experience provides on our vision "To Make Life with Oxygen Therapy Easier." About a week later, I got an E-mail that the repair was complete and would be sent to me by UPS shortly. For SimplyGo Mini, youll need to contact your equipment provider to set up repairs. They state hours are 8:30-5:00 but no auto attendant or. You tell me who you think the honest merchant is. Reliably manage the therapy and lifestyle needs of your patients with just one POC. I am having it shippped back to me..AT MY EXPENSE! Press the power button twice . unit to them and in less than 2 weeks I had my unit returned working like new. By clicking Continue you are indicating that you are one of the intended audiences. Altra has repaired my Resmed twice and result has been the same. Lincare where I originally obtained it. With a long-life compressor, high-quality parts, a high impact resistant design, and oversized cart wheels, SimplyGo was built to set new standards of ruggedness. SimplyGo Mini User Manual. Brian. As soon as I got the machine back from ResMed I sent it to Altra. My mom is now able to leave the house again and has her freedom back. All in all a very pleasant experience dealing with Altra. The pulse mode is ideal for anyone who requires oxygen therapy, especially active users who dont want to be confined to their home. The Inogen has user replaceable canisters and for Philips Simply Go mini, how do they handle that? Until now, oxygen concentrators have been very similar - heavy, bulky, noisy, or requiring frequent maintenance. LUCKY!THIS COMPANY DID AN AWESOME JOB WITH EVERYTHING. In fact, as the lightest and smallest . Next day Cpapp was repaired and received back to me in 2 more days all fixed. Prompt, Searching for repair options. Machine works better than when i bought it! I needed to contact to receive update on my repair after sending it. Please contact us if you have any questions about our services or the products we sell. The motherboard on the machine failed and it was expensive to repair but I would do it again in a heartbeat.All of the personnel at Altra were helpful and professional. I want to make sure the problem wasnt caused by a defective battery. I don't remember my machine being so quiet. All rights reserved. The most important is the fair and reasonable cost and the quick turn. Handle the SimplyGo Mini with care. SimplyGo Mini sieve beds usually have a 90-day warranty. Would not hesitate to, Restored to perfection in a reasonable period of time at a reasonable price. Perfect customer service. It has a 3 year warranty that has not yet expired. Total bogus. 1113601 (SimplyGo Mini POC with Standard Battery), 1113602 (SimplyGo Mini POC with Extended Battery). I feel as if I have a new cpap machine now. Had my machine repaired and ready to give back to me within three hours. Received email with estimate, used PayPal to pay. We are always interested in engaging with you. SimplyGo Mini Concentrator Brochure (PDF), SimplyGo Mini Concentrator Specifications (PDF), SimplyGo Mini Concentrator User Manual (PDF), Setting 1 = 4.5 Hrs Standard; 9.0 Hrs Extended, Setting 2 = 3.5 Hrs Standard; 7.0 Hrs Extended, Setting 3 = 2.5 Hrs Standard; 5.0 Hrs Extended, Setting 4 = 2.0 Hrs Standard; 4.0 Hrs Extended, Setting 5 = 1.5 Hrs Standard; 3.0 Hrs Extended. Hi my name is Jim and I live in a small town in Wisconsin, and I never do reviews but feel, that this time I need to let everyone know that they will love the service that Altra Professionals provide. While some users are unable to breathe properly while sleeping and are unable to trigger a pulse flow of oxygen, the continuous flow settings provide oxygen in the same manner as a home oxygen concentrator and can be used by all oxygen users while sleeping. They. Their quote was right in line with the price for different types of service on their websiteno surprises or up-selling. Plenty of communications too at every step of the way. SimplyGo Mini Portable Oxygen Concentrator, Carrying Case, Rechargeable Battery, DC Power Cord, AC Power Cord, Accessory Bag, 10 Nasal Cannulas, 2-Year Manufacturer's Warranty, and Printed User Guide. Service responded with estimate quickly and well within my budget. Oxygen Concentrator Store from American Medical Sales and Rentals, Copyright 2023, Helpful Tips For Road Tripping in an RV or Car With Oxygen, CAIRE FreeStyle Comfort vs. OxyGo Next Concentrator Comparison, The Differences Between Oxygen Concentrators and CPAP Machines, How to Exercise with Oxygen Therapy (EWOT), Keeping your SimplyGo Mini and vent dust and debris free, Use your SimplyGo Mini at least 10 Hours per month, Two months before taking a trip, ensure everything works perfectly, Once a month run on battery only and AC or DC only, Why you should change your cannula monthly, If you are experiencing issues, please call Customer Support. During development, SimplyGo was rigorously tested and subjected to extreme conditions including impacts, vibrations, and temperatures to deliver reliable performance day in and day out. My cpap was out of warrantee in less than a month. My machine works like new again. I couldn't have asked for more. Very good job. I only had to pay the cost of shipping. I have mini portable machine and the charger plug just stopped charging. The customer service, repair service and price were excellent!The turnaround time was also. Click cancel to be redirected to the Philips website. One other company had written back the next day. My Phillips SimplyGo mini shows the sieve bed will soon need to be replaced and Ive only been using it two months. As the smallest and lightest POC ever developed by Philips Respironics, SimplyGo Mini is built for todays patients with features like: attractive and sleek design; easy-to-remove external battery; light weight intuitive, easy-to-read screen; and a strong, comfortable carrying case. Yep, its been sitting on the shelf for three years! They were excellent to work with and if I have any future problems with my machine I will be back. The Philips SimplyGo portable oxygen concentrator we supply in Denver is designed with two mode settings, 1 to 2 liters of continuous flow mode or 1 to 6 pulse flow mode. It looks like a new unit. Quick and painless repair of my ResMed 10. Don't overcharge your batteries. We repair the SimplyGo for both businesses and individuals that own their machine out of our Florida and Connecticut service centers. An online platform to manage and service your Philips products and related services across modalities - all at no additional cost. The SimplyGo Mini is the newest, smallest, and lightest member of the Right Fit portfolio of oxygen products from Philips Respironics. your item fixed in as minimal amount of time possible. Click here for an important announcement on Philips Sleep and Respiratory Care devices . With SimplyFlo, Philips Respironics has created the world's smallest and lightest stationary oxygen concentrator. Fantastic service , In and out in about an hour and all issues resolved. I would recommend Altra C-Pap Repair. A heads up, repairs are taking longer than usual these days due to global supply chain issues. The cost and time to repair the sieve in your SimplyGo Mini will depend on several factors, including the severity of the issue and the specific parts needed. I highly recommend them. and are very knowledgeable about the CPAP machines. 100% How do I fix it? my wits end trying to fix the loud noise coming from my machine that rendered it unusable, and was getting no help from my medical provider or the manufacturer. Please contact your vendor for repairs. Alla lnkar till tredje parts webbplatser som kan visas p denna webbplats tillhandahlls endast fr din bekvmlighet och representerar inte p ngot stt ngon anknytning till eller std fr informationen som tillhandahlls p dessa lnkade webbplatser. Actual duration results may vary. process was very easy. Surprise! Yes, your Medicare oxygen benefit covers the cost of oxygen. My question- how much, ball park, to replace the seive in this type unit and the the time to repair? Within a couple days they were shipping it back to me, which took two days. Great place! Everything went just as they said it would and they responded immediately with any question I had. The SimplyGo Mini is the newest, smallest, and lightest member of the Right Fit portfolio of oxygen products from Philips Respironics. SimplyFlo is a completely new option for nocturnal patients who resist therapy because of lifestyle disruptions. The SimplyGo is larger and heavier but offers pulse dose oxygen delivery as well . Maintenance . SimplyGo's warranty and service programs are all about flexibility. I highly recommend them to anyone needing CPAP repairs. The lighter Philips SimplyGo Mini, weighing up to 6lbs, only offers pulse dose oxygen delivery. Specifications General system . I felt confident, Quick service and fast turn-around is a big plus. I would highly recommend. AC Power Supply for SimplyGo Mini Portable Oxygen Concentrator. Homecare providers can use it with existing inventory. And most important it works, I ordered a refurbished AirSep NewLife Intensity 10L Oxygen Concentrator from Altra Service. Everything I needed was explained and what I needed was emailed to me promptly. There are no awkward external battery belts, connectors, or hard-to-maintain internal batteries. Now I have a spare AirSense 10 I can use at my summer home. You are entering a Philips Healthcare Australia website, Radiography | X-ray & Fluoroscopy Solutions, Inquire with a Philips healthcare sales rep, Subscribe for regular news and updates from Philips, Get technical support for a healthcare product, Find product documentation and instructions for use, The Right Fit and our commitment to quality. Would DEFINITELY RECOMMEND!! prescription use by patients requiring high concentrations of oxygen on a supplemental basis It is small, portable, and is capable of continuous use in the home, institutional, and travel /mobile environments While some POCs must be returned to the manufacturer for service, your technicians can perform work on SimplyGo right in your shop, if your prefer. Er ist nur 4,5 Kilogramm schwer und lsst sich so leicht berall mit hinnehmen. They told me it would take about 1-1/2 weeks and they even published the estimated repair costs on their website. Learn more about our commitment to quality in the Right Fit portfolio of oxygen solutions in this personal message from Eli Diacopoulos, General Manager, Philips Respironics, Respiratory Care. UltraFill is an advanced home oxygen system with a stationary oxygen concentrator, filling station, and high-capacity 3,000 PSI cylinders for mainstream and high-usage oxygen patients. The entire process is very easy. I got it back and sent it to Altra Servic Professionals they charged me $45 for full diagnostic and routine service. If the unit is under warranty, usually, only shipping is charged. What a treat to be able to get a repair for a needed piece of liferepair directions were. Thank you Altra for repairing my CPAP! Serving More than 150,000 Oxygen Users Since 2001. Two Days later the machine was fixed and being shipped back to me (4 days total).The repaired machine is 7-8 years old so I purchased a brand new machine in the interim not knowing if it could be repaired and now I have a spare AirCurve 10 that I can use for travel while keeping the new machine at home. Philips Respironics SimplyGO Mini Features: Compact design weighs only 5 pounds (equipped with standard battery) Custom carrying case with shoulder strap offers easy portability Integrated standard battery powers 4.5 hours of cord-free operation with 8-9 hours available via optional Extended Battery Produces 20% more oxygen output than riv. Met with Cecilia upon arrival, also very courteous and professional. SimplyGo is the only POC to offer both continuous flow and pulse-dose delivery in a single device weighing only 10 pounds. I mailed my. No, Medicare will not cover a portable oxygen concentrator in addition to the oxygen tanks you most likely already receive. quickly. cracked the screen, making it unable to use. When you place a POC with a patient, you need to know that its going to have the reliability and ruggedness to help your business eliminate recurring oxygen delivery costs and cylinder hassles; reduce maintenance costs; ease inventory management; and minimize patient calls. Used them twice and both times the repair and the communication was excellent! This time was included in the two weeks from SC to Florida. Since receiving my oxygenator back, I contacted him again (from a campground) about a problem and, again, received an immediate response that was right on point. As the smallest and lightest POC ever developed by Philips Respironics, SimplyGo Mini is built for today's patients with features like: attractive and sleek design; easy-to-remove external battery; light weight intuitive, easy-to-read screen; and a strong, comfortable carrying case. For a flat rate, Altra replaced the motor/blower and then a full diagnostic on the ResMed S9 machine and it passed all tests. I had a ResMed CPAP that was approximately 6 years old. Click here for an exclusive resource used by doctors and hospitals nationwide. Yes, Inogen has user-replaceable sieve beds. One of the keys to SimplyGo's portability is its lightweight and compact battery. Altra inspected my unit to confirm it's issue and cost of repair. If you have another battery try that, if it charges then the issue is with the other battery. getting them to inspect and advise as to the issue, payment, fix and return. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. Simply take along more batteries. They also stated that I. would receive an invoice to pay before work was to be done. View and download PDF product manuals and user guides for the Respironics SimplyGo Mini portable oxygen concentrator. Very pleased with the process and the info provided about the progress of my repair. I now know where to send my machine if I have any issues. As the smallest and lightest POC ever developed by Philips Respironics, SimplyGo Mini is built for todays patients with features like: attractive and sleek design; easy-to-remove external battery; light weight intuitive, easy-to-read screen; and a strong, comfortable carrying case. Well 4 months later and $379,00 I received my machine back and when I turned it on the pressure was so high I could not use the machine. OxiMedical supplies portable oxygen concentrators, including the Philips SimplyGo, in Denver, Glendale, and Atlanta. Philips Respironics has earned its reputation for designing and building quality into all of its products. As the smallest and lightest POC ever developed by Philips Respironics, SimplyGo Mini is built for today's patients with features like: attractive and sleek design; easy-to-remove external battery; light weight intuitive, easy-to-read screen; and a strong, comfortable carrying case. %, 0.5/1/1.5/2 Cycle all of your batteries for even use. WOW, it's like getting a NEW cpap. Can I do it myself and if so where do I buy the replacement sieve from? No votes so far! Thank you, Altra, for your quick and excellent service! I recommend Altra C-Pap Repair. Innovative financing solutions tailored for healthcare, providing both industry expertise and a reliable source of funds. Did ResMed get the machine? Does it restart by itself? BUY NOW, PAY LATER: 0% FINANCING The Philips Respironics SimplyGo Alarm Reference may be able to help. When we received the machine back it was basically BRAND NEW. Money well spent, breathing againquietly. Its important to note that purchasing a used oxygen concentrator can come with risks, as there may be hidden issues that can surface over time. Now, try to charge the battery from the car DC adapter. The most complicated part is dropping it off at a UPS store which is - ummm, not complicated.I got an acknowledgment of receipt and a repair estimate within a couple days. What's New Philips Respironics SimplyGo Mini Portable Oxygen Concentrator Bundle (Pulse Dose) 4.75 Average Rating of 20 Reviews Read Reviews $2,895.00 On Sale $1,989.00 Add to Cart 10-DAY MONEY BACK GUARANTEE If you're not happy, return this item for a full refund. Took my Caire Companion 5 concentrator to them for warranty repair. OK, mistakes happen, but what is most disappointing, they could have taken steps to rectify the shipping problem and they did nothing. Thanks Altra!! Simplify patient management - and your business - with SimplyGo. Their process is simple and straightforward.
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