Im on a business trip right now and after finding this post, Im going to try this idea when I get home this Friday. TAKE YOUR TIME AND USE A BUTTER KNIFE TO PRY THE DOOR OPEN OR A FLAT HEAD SCREW DRIVER. Thats the whole problem with this safe. Thanks. I have just experienced the same issue. A fully integrated and color-coded fluid management system developed to enable the systematic and standardized delivery of well identified and clean lubricants from bulk storage to the point of application on equipment. Note the circuit (on back of solenoid) gets hot doing this so dont leave the connection for too long (maybe 20 to 30 secs); while the wires are connected to 6V (as described) the solenoid may operate or you may need to use the rubber mallet if it is stuck. Still not sure how to close up the battery compartment/keypad as we follow instructions to twist it anticlockwise from 2pm to 12 noon position. For the last couple of years, banging around the handle got the solenoid to engage. The unlock symbol does not appear and the handle doesnt move. Ensure that the lock fits correctly before commencing work. A combination safe lock, often called simply a combination lock, uses numbers or letters that can be changed to open the safe. Forget about a sawzall and trying to cut through anything. AR15.COM is the world's largest firearm community and is a gathering place for firearm enthusiasts of all types. It slips in the crack between body and door very nicely. Sdody, I have a SentrySafe Model GS5311-1LG fire-resistant safe. Well, the safe is open but, of course destroyed. Then, I thought about the termination of the 4-battery battery pack (4 x 1.5v), and thought, why not try a single 9volt! I did, and now the solenoid goes a solid CLUNK. I STILL dont like the idea that Im relying on a battery/electronics to get at my goodies, but watching this think retract with such authority is inspiring. Safe is working ok now, just would like to put all the parts back in. I was able to put in the code & see the unlock symbol but the handle could be lifted all the way up and nothing. I just did this last night and works fine now. The handle wouldnt budge. In order to best serve your support needs, you will first need to find your model or serial number. Units 8 & 9, 1260-34 . Did the WD40, rubber hammer, jiggle thing. To find your model or serial number, identify your safe type from the options below. Even though I keep it in a room with controlled temperature and humidity it started giving me opening problems a couple of years later. Find My Store. But again, here it is, 2014, and this morning, it took me all of 15 minutes to Dremel the plastic back off, to find EXACTLY your picture. As you can see, these are all just cast parts, which means they are probably very soft metal. First Sentry safe arrived compleetly smashed, so I returned it. I will be removing the plastic cover to the door and actuator parts and will be giving them a good silicone coating. I will try the rubber mallet thing when I get home. I called Sentry customer service and they sent me a new solenoid ($50) which seemed to correct the problem. Good luck with that! Keep a weatherproof gun safe, with an interior made of stainless steel or other material to resist rusting. I tapped it with a rubber mallet as others with no luck. I couldnt get the actuator out so I bent the tab that holds the plunger and removed the plunger, bent the tab back. Amazing. I think Sentry safes suck! Now I dont have to worry that it will fail again later. Thanks to all for taking the time to post these helpful solutions. Im not sure if the insides are the same, however, in the off chance that the manual safe works similarly to the electronic combo safe, you could enter the combination and take a mallet and hit the safe sharply anywhere on the front of the door to see if that jiggles anything loose. DSW 3930: I tried all these solutions, end up hitting the handle downward with a hammer; two blows and the safe was opened (took longer to get the hammer than to open the box). Then she had me lift the handle towards the 10 oClock position and punch in the code. Guides to safe setup, troubleshooting, and other support needs. So did the Rare Earth magnet I ordered, trying to get the solenoid to move. I was at the point of grinding, saws-alling or just beating the crap out of my A3807 p.o.s safe when I came to the last post about trying a 9V battery. Im wondering if I have a bad keypad. lift the handle towards the 10 oclock position and punch in the code. In short if your code pad fails and you want to drive the solenoid directly disconnect the wires from the code pad; connect the black and red together and connect them to +6V. I tried everything with mine, every suggestion and everything i thought would work. Now I have to figure out how to open the plastic cover and grease everything and maybe simply remove the pin from the solenoid. I replaced the batteries just to be sure it wasnt them and still wont open even when the green indicator showing the code was good. Let the oil sit for several hours before testing again, just if any of the pieces need more time for the lubricant to work its way into their joints. This may involve removing one part from within another, leaving enough space for working between them without interfering with their action. Thank you for the suggestion of the mallet, but since I am not well equipped in the house I used a hammer and tapped lightly. Sooo. Thank you, This is the exact problem I think I am having. Imagine how pissed I would have been if a thief had gotten in as fast as I had. I just used a steel mallet with an old wooden cutting board on the right side of the door and it opened ! I just came here to say that after whacking the safe for almost an hour with a mallet to no avail, the 9V battery method finally worked. After replacing batteries a few months ago cannot get the pad to work at all. Bigger safes have a glass/porcelain link somewhere in the lock, so that if you try too hard to open it, that link will break, and you wont be able to open it without a locksmith and total destruction. Thanks and regards. Apply light machine or penetrating oil around the edges of the locking mechanism, including the combination dial and anywhere else where it is rough, uneven, or pitted metal. Fill the barrel of the gun with oil to prevent rusting. [*] WD-40 is not the appropriate lube for the lockwork inside a safe, but the dictum aims you in the right direction. The safe opened after I gave it a couple good whacks. route to acess the works without a lot of damage. Were you getting flashing/beeping error code? Today, that workaround stopped working. We had this problem this week. Hopefully, we can get Sentry to replace it. Use the steps below to open the sentry safe lock with a nail file: Grab your nail cutter or the nail file. Sign up for the ARFCOM weekly newsletter and be entered to win a free ARFCOM membership. What a POS. The metal plunger for the actuator was rusted and the spring not near strong enough to overcome the built up rust. Before lubricating a lock, make sure the safe is unlocked, and all guns are removed from the safe. In this photo there are 4 locking pins for the door that are shown (Tehre is one on the top that is missing, mine came loose too in that area) So using the original photo, the tension pin to keep the handle open is next to the locking pin on the bottom left. Place the tip of the nail file into the lock. wow this worked terrific thank you for posting! THANK YOU for the mallet advice. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I AGREE THAT THIS SAFE IS MADE POORLY BY SENTRY SAFE, BUT IF YOU DONT WANT TO BUY ANOTHER SAFE, DO THIS WHAT IM ABOUT TO WRITE AND IT CAN LAST YOU A LOT LONGER. Other than that, we dont see no gears. I had to cut through the outer hinges with an angle grinder. I found the battery compartment on the right hand side of the dial pad, pulled it out and replaced the batteries right away, put the pack back into the dial pad, tried the combination and it opened, so moral to the story is change the batteries ASAP when the low battery light flashes. 930 Whitmore Drive Rockwall, Texas 75087 972-771-1000 800-699-6318. wouldnt open after pushing in the correct code and it actually flashes green. The innovative Air Sentry breather line was the first to integrate check valve technology and the first to offer replacement desiccant/filter cartridges, significantly reducing maintenance costs. *Must have a registered ARFCOM account to win. I finally got it open with a lot of torque on the handle and many heavy raps on the outside upper right hand corner of the safe door with a large hard rubber mall. Tried the rubber mallet, still no joy. I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. ISLANDMAN369@YAHOO.COM. In looking through the door and components this is why the digital release mechanism would not allow the lugs to move because of the rust and moisture in the safe. I called for support and found they had a high volume of calls (no s&!t). any ideas? Not much of a safe but it might protect the contents from a fire however not a rubber mallet equipped thief. Viola! A few drops of oil should suffice to open the combination lock because too much may drip and get into other parts and cause problems. 5. Wiggle the file and attempt to rotate the lock clockwise. What is holding it? Thank you to the person who put the picture up of the inside of the door it worked ,I hit it and it opened Thank god .. It is quite disconcerting to have the very thing you bought for security be so unreliable. I was shocked. As an Accredited Management Organization (AMO), Sentry maintains the highest security measures and financial standards in guarding against manipulation or fraud. Answered in 9 hours by: Rusty, Customer Service 6,880 Verified Hello, my name is Rusty. Additional images. They really need to spend an extra $3 on that actuator so it works more than a few months. Applying the dictum If brute force isnt working, youre not using enough of it, we eventually persuaded the handle downward and the door swung open. Contact Us . Anyway I beat the crap downward on the handle on both safes they it opened right up. After replacing the solenoid (free after calling sentry) and trying it 10x before I closed the safe, it refused to open. I LOST MY KEY OR COMBINATION/DEFAULT CODE Q: I lost my safe combination, how do I request my factory combination? I think I will look for a different brand. Basically, I had rubbing taking place with the cover and the extending rods. https://www.youtube.com/watch?v=2guvwQvElA8, Why You Need a 6-Point Socket to Remove a Water Heater Anode Rod, Copying Action Camera Video Files: Now With Arrays, Kensington Expert Mouse Trackball: Scroll Ring Troubles, Rules of Engagement: Patent Litigation Attorneys. Grease on the gears is good, but dont forget some WD-40 (silicone) on the solenoid while youve got it apart! It took my 10 minutes to pry the door off using nothing but a hammer and screwdriver! No combo needed. Wife discovered we could open the safe without entering the combination. The damn thing opened. I have tried to find it on ebay, but could not find anything similar. When pulling apart the rods and gear to straighten out everything a little black piece of plastic with a spring popped out of the gear area and I cannot find where it goes or what it does. Sign up for updates and Offers from SentrySafe New subscribers get 10% off your next purchase on the SentrySafe store. What year is this one, it only take 1, 12 V battery & a key, they had lost the key years ago & its very heavy I say 4 foot by 4 foot, did not pay much at all, what is my best choices, call a lock Smith or try a new battery & get a notary to get the ownership in my name? With all the mucking around the code pad died. But for as little as I have stored in it, I may just move my stuff to a small box or envelope inside my husbands large gun safe and return this to Costco if theyll still accept it. Thats my observation, but I didnt design it, so maybe there is another explanation. Using a cotton swab or a cotton ball, apply a small amount of oil. I have a DSW5781, the key tumbler is open, the code works fine, but the handle just moves up and down without releasing the bolts. These safes are small, but they can help, Read More How To Secure A Safe In An Apartment?Continue, Buying a gun safe can be a very exciting experience.
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