E.g. Specific hardware has to be present in the phone to locate and connect to a 5G network. What to do when my mobile data is on but not working: Sometimes, all you need to do when mobile data is on but no internet connection is to turn on and off Airplane mode. Bigger data with free entertainment on Singapore's most awarded network. For instance, if you have a 4G device, you should select. . If youre using dual SIM cards, select the one you use for mobile data. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. text-decoration: underline; Arguably everything we do on our smartphones today requires an internet connection. font-size: 9pt; . Z. Last checked 8 hours 53 mins ago. 2. We have tried pinging StarHub website using our server and the website returned the above results. The telco said it had begun "progressively notifying" affected customers via email and was offering six months of complimentary credit monitoring services through Credit Bureau Singapore, to track if any data might be used inappropriately. Magazine about digital marketing, web development, SEO, and SMM. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. I'm a 12 years Starhub subscriber and 2 years ago back in 2020, I renewed my broadband/Cable TV plan with . JavaScript is required. While app crashing is minimal, the "process system isn't responding" error on Android devices can be dreadful. StarHub Outage Map. Power off your device and wait for a few seconds to let it shut down completely. font-family: Helvetica, Arial, sans-serif; Cessation of Cable . Server is down. Probably the server is overloaded, down or unreachable because of a network . iPad. User reports indicate no current problems at Starhub. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. I used online service from the StarHub site to get into a contract. By registering, you agree to our T&C and Privacy Policy. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. SIM 2. Likewise, with other devices, make sure it says this rather than just one of the two. My StarHub A/C 1.13854759A I joined the StarHub mobile service in 2012. Say hello to a wide array of services and more. Finally, confirm your screen lock to complete the process. Join ST's Telegram channel and get the latest breaking news delivered to you. Check our help page for step-by-step instructions on how to change your DNS. Perform a factory reset. We're sorry to bother you, but our systems have detected unusual traffic from your computer network that we consider a fair use violation. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Samsung Galaxy S9+ Android 10. Fire up the Settings app. Frequently Asked Questions 1. Next, select Access Point Names or APN. Reddit, Inc. 2023. How do you rate Starhub over the past 3 months? Then keep telling me the backend team is doing this and that but yet cannot . It also noted that none of the company's "information systems or customer database" was compromised. Youll not lose any of your data. The above graph displays service status activity for Starhub.com over the last 10 automatic checks. At the very least, give customers a booklet for the correct settings. MCI (P) 076/10/2022, MCI (P) 077/10/2022. Enable the Right Network Mode 7. I rebooted the router a few times and it still didn't work," said Mr Chen, who lives in Mountbatten. On Demand - Binge watch your favorite movies and TV shows . Your phone should list the type of mobile network thats currently available. I spoke to a customer service operator on 14/5 and again 19th and 20th . You are using an out of date browser. Turn the phone off, insert the SIM card once more, and then power it back on. Not available on other Wi-Fi routers, Tri-Stream 160 effectively doubles the bandwidth of the 5 GHz band to power data-heavy activity with ultra-fast 2.6 Gbps Wi-Fi speeds. [ , :] Starhub is a telecommunications provider that offers both landline and mobile services. 4. Via Trust plays an important role in consumers' willingness to share their personal data, but trust will erode if businesses continue to be given wider access to personal data and Singaporeans do not feel empowered to safeguard their own cyber hygiene. Not Rooted. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. StarHub says personal data of its customers, including email addresses and mobile numbers, have been found on a dump site. The gift link for this subscriber-only article has expired. The data breach was discovered during a "proactive online surveillance" on July 6 by its cybersecurity team, StarHub said in a statement late-Friday unveiling the breach. I hope this info helps someone else who was regretting their decision to switch to StarHub. Please note that Fair Usage Policy applies to our data plans to ensure that the activities of some users do not compromise the quality and data experience of the majority of our customers. StarHub APN Settings Having MMS picture messaging or Data connection issues? Ensure the mobile Data switch is in the "on" position. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. Topic . Do more effortlessly with StarHub App. Say hello to a new kind of entertainment. Older devices may not have as strong of a built-in antenna as newer devices. Downdetector only reports an incident when the number of problem reports is significantly higher than . Once on Wi-Fi, you can also link your Android device to your Windows PC. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Tap Network & Internet ( or SIM card and mobile network on some devices.) In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Doing a factory reset on your iPhone or Android should be the last thing you try since it has the potential to delete some of your data. If neither is available, I just see an X. Upon arriving in Mexico i tried roaming again, it didnt work and cellualr data did not work. If you use dual SIM cards, select the affected one and hit. And finally, if the problem is coming from your device itself, consider performing a factory reset. Ive been a StarHub customer for 10 years, mobile, cable, wifi. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Having a robust Internet connection is important now that the majority of the population is working and studying at home to break the transmission of Covid-19. Wilmar International Limited (Chinese: ) is a Singaporean food processing and investment holding company with more than 300 subsidiary companies. That was my first mobile contract with StarHub. SmartSupport Lite. Published by SPH Media Limited, Co. Regn. All rights reserved. Once again, this option isnt available on all devices. BK disabler for Samsung does not work on S9 plus Any way to disable the volume warning message and the data message? For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. "My Starhub" App is not working. Tips and Troubleshooting for Mobile Service. The best AI art generators: DALL-E 2 and alternatives to try. iPhone. Save your new APN settings, then select them from the APN list on your device. She stays on top of the latest trends and is always finding solutions to common tech problems. Or, is the problem with my LTE hardware? Say hello to special treats and privileges, just for being with StarHub. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. After that, add a new APN address by tapping the + icon on the APN settings page. VOD (Ch 888) FAQ, Smithsonian and Makeful Channels Cessation, Direct Carrier Billing Service for LIVENow, Amazon Prime Membership TV+, Broadband, and HomeHub+ FAQ, Registration Guidelines for Digital Voice Services, Digital Voice Home Value-Added Services (VAS), Digital Voice Global Value-Added Services. Chromecast to TV is not working automatically in Galaxy S9/S9+ phones, [ROM] LineageOS 17/18/19 UNOFFICIAL - (Update: 2023-05-20). TPG has worst coverage, and quite poor at many basements but cheapest. Receive the freshest Android & development news right in your inbox! Simply select any of our packs to subscribe and start streaming. I received a call from StarHub customer support informing " This is your first mobile service. We bake cookies into our site to show you content we think youll be interested in, and do things like remember what youve added to your shopping cart. Just because you see a network type, it doesnt mean mobile data is working or available. In the top right corner, tap the 3-dot button. a.data-protection-link, a.data-protection-link:hover, a.data-protection-link:active { Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. 1. Say hello to a wide array of services and more. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. The blue bar displays the response time, which is better when smaller. mario badescu clarifying serum; iphone 8 plus lightning port not working; jordan 6 bordeaux foot locker; alternatives to nursing tops; icebreaker pocket beanie; This service is usually provided by your ISP. Do You Have a Mobile Data Limit? Last checked 14 secs ago. Turns out that my issue was related to the APN specified in the Cellular Data settings. So the carrier is sending me a new SIM card, which basically tells me they have no idea what the problem is because I already tried using a new SIM card and that didn't work the first time. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Apart from broadband and mobile, the telco also offers pay TV services in Singapore. The process should only take a few seconds. Once the cache partition is cleared, reboot your device. Is Your MacBook Trackpad Not Working? 2023 ZDNET, A Red Ventures company. onion search engine remoska cooker fca hub employee login. You can toggle on/off Airplane mode once again to refresh the network, then turn on your mobile data. Open the Settings app on your home screen or app drawer or slide down from the top of your screen. You may adjust your browser settings to manage certain cookies. On the flip side, resetting network settings will reset everything related to mobile data, WiFi, and Bluetooth on your device. Data Add Ons for your Mobile Plans. Reports Dynamics EDT (GMT -04:00) 0 2 4 6 8 10 12 14 02:00 05:00 08:00 11:00 14:00 17:00 20:00 23:00. We "I saw that my computer's Internet connection was also down and I couldn't do any trading. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:32. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). Update your devices software to the latest version via Settings System System Update Check for updates. Do you need one? The telco later said this was due to a separate network issue with one of its domain name servers that handles Internet traffic routing. Outage History Mar Apr May. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). All affected customers were from its consumer business, it said. On the Connect with us! If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. The Singapore telco, however, insists none of its customer database or . Go to Settings -> Network & Internet -> Network settings reset.. Is Starhub.com down for you right now? Starhub outages reported in the last 24 hours. Sometimes it works sometimes it doesnt. If you have a postpaid account your APN should read "shwap". A spokesman from the Infocomm Media Development Authority (IMDA) told The Straits Times it takes "a serious view of any service disruption to public telecommunications services, especially during the circuit breaker period, where many of us are working and studying from home". StarHub chief technology officer Chong Siew Loong apologised for the inconvenience on the telco's Facebook page and said: "We take this incident seriously and will conduct a detailed root cause analysis so that we can prevent future recurrence.". Coronavirus: Internet infrastructure to be upgraded and more free content made available for all, Coronavirus: Internet data traffic spikes in Spore as more work from home. Note: ensure you do not select 4G only to ensure you can make/receive calls on the mobile network. Submit your comments about Starhub.com service status or report an issue below to let others know that they aren't the only ones having trouble. text-decoration: underline; It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. If you have a prepaid account your APN should read shppd. Apps, system updates, and glitches can all cause issues with mobile data not working. The better the network type, the faster your internet connection. If starhub.com is down for us too there is nothing you can do except waiting. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. 3. Doing so will cut off your phone from the mobile network and can fix the problem alongside it. If that changes, we will tell you about it here. Registration Guidelines for Mobile Services, Screen Repair and Battery Replacement FAQ, Direct Carrier Billing Service for Google Play, Direct Carrier Billing Service for 3rd Party Goods Provider, Direct Carrier Billing Service for Apple Store, Frequently Asked Questions for Samsung Register of Interest, Xiaomi 13 Series Launch Promo - Free 6 Months GeForce NOW, Frequently Asked Questions for iPhone 14 and Apple Watch Series 8, Frequently Asked Questions for StarHub Trade-In for Devices, Registration Guidelines for Home Broadband Services, Wireless Technologies & Limitations Wi-Fi, Free Xiaomi Robot Vacuum S10+ with 2Gbps Plans, Free Xiaomi 30 Curved Gaming Monitor with 2Gbps Plans, Free Nintendo Switch (OLED) with 2Gbps Plans, Plan Submission and Broadband Certification for Landed Houses, Registration Guidelines for StarHub TV Services. Ceased. Reset Your APNs As a result, you have been temporary blocked from accessing the website. Select the affected app on the list. Open it and go to Storage & cache > Clear cache. Kindly do so by following the steps below. color: #FFF;} 202120748H. Your phone might be too old. StarHub Internet service fully restored at 8.20pm; telco to conduct detailed analysis of outage, All done! 6. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. Try using the app again to see if it connects to the internet. You will possibly need a MagSafe to USB C adapter by a third-party manufacturer, alternatively to charge your devices effectively. On its website informing customers of the incident, the telco said it needed "time" to investigate the incident and assess the impact before confirming the breach publicly. After changing the network mode, double-check if your mobile internet connection is working again. Our latest tutorials delivered straight to your inbox, Looking for a Notion Alternative? If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. However, if youve chosen the wrong one, you might face problems connecting to the internet. However, things may go wrong sometimes when the APN is changed manually or after a system upgrade. All Rights Reserved. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Reset Your APNs 2. Bigger data with free entertainment on Singapore's most awarded network. You can also set metered Wi-Fi if you have limited Wi-Fi data. 1. website Tap on Mobile . To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. Via For the best experience, set it to the highest available network with automatic mode. Here's what to do if it ever happens to you. Have my S9+ from Philippine Globe carrier. Archived post. Let's configure the StarHub 4G LTE & MMS Settingsfor Android, iPhone and Windows Phone SIM 1. 2. 5. All rights reserved. Singapore-May 24-May 23; Singapore-May 12; Singapore- Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) 0. starhub mobile data not working 2020supercapacitor power supply. That's why many people say "I have data but no internet connection on my device.". Download our products and servicese-Brochuresat your convenience. Here Are the Fixes! I moved to Singapore and inserted new carrier sim Starhub, call and text is working. we equip you to harness the power of disruptive innovation, at work and at home. Marketing consultant Serene Woo, 41, realised her Internet connection was not working properly at around 3.30pm when her video-conference call was abruptly cut off. For more, please read our Data Protection Policy. Remove and Reinsert Your SIM Card 9. Server is up. 2023 Uqnic Network Pte Ltd.All rights reserved. You may give your device a quick reboot to ensure all the settings are restored. StarHub says personal data of its customers, including email addresses and mobile numbers, have been found on a dump site. E.g. I cannot see my data usage details since 8th September. When asked, a StarHub spokesperson would not say which of its customers were impacted or how many of these were existing customers. Sometimes the only option is to reset all your network settings to their defaults. Please try again shortly. The file contained mobile numbers, email addresses, and identity card numbers of 57,191 customers who had subscribed to StarHub's services before 2007, it said. She would not provide details when asked if the telco had determined the cause of the breach, saying only that there currently were no indications of compromise on its existing systems. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. By continuing your visit on the site, you agree to our use of cookies on this and other sites. Edge lighting not working when screen is off. Or you can check out this. DW Channel Language Change From German to English FAQ, Digital Video Broadcast Subtitles (DVB feature) for tvN Channel 824, Broadcast of the Pre-season Football Friendlies FAQ, Transfer of StarHub TV / Broadband Service Application Form, Cessation of Hub KaraOK! JUMPhone. Live. Private investor Stephen Chen, 42, said he realised something was wrong when he noticed his wife using her phone's mobile data to do a Zoom call for work at around 5pm. New generation of iPhone has been officially available and it comes in two . Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Say hello to a new kind of entertainment. Argghhhh, StarHub you should have these settings hard coded into the SIM. You may adjust your browser settings to manage certain cookies. Though not that effective on all Android devices, leaving your APN protocol to IPv4 only could hinder your mobile network from connecting to the internet, even if you have an active subscription. Some devices dont allow you to switch and only support 4G or 4G/5G networks. Manufacturers Service Centres. Just drag the text your bookmarks bar : Down Right Now? Server is down. M1 takes TPG's spot in the three-way tie for Voice App Experience A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Read this subscriber-only article for free! Keep telling me to uninstall the app, turn off data, etc. The telco said an incident management team was assessing the breach and digital forensic and cybersecurity consultants were investigating the incident. Here are the best you can buy, If you have been inquiring about Infinix smart 5 and you wish to know about the quality before buying, we have detailed everything you need to know about Infinix smart 5 price in Pakistan, 5 tips on how to turn off roaming on Android phones and some tips for iOS users too. Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. If you have a postpaid account your APN should read shwap. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. He added that traffic on the telco's network is "well below" available capacity, and that "ample redundancy" has been built into the network to cater for high service levels. . In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. Otherwise, you can go to Settings Network & Internet Airplane mode to do the trick. Singtel, StarHub prepare 5G standalone networks for launch in Singapore, Singapore sees spikes in ransomware, botnet attacks, Half of vulnerabilities Singapore government finds via bounties, disclosures are valid, Security crucial as 5G connects more industries, devices, APAC firms face growing cyberattacks, take more than a week to remediate, Do Not Sell or Share My Personal Information. It is common for some problems to be reported throughout the day. All rights reserved. How to Fix 'No SIM Card Detected' Error on Android and iPhone. StarHub said it expected to take two weeks to notify all affected customers. Reports in last 20 minutes. OpenDNS or Google Public DNS are both excellent and free public DNS services. of your phone is set to one that doesnt offer optimal coverage. Re-Insert Your SIM Card. See if StarHub is down or having service issues today. Special Feature: Securing Data in a Hybrid World, Apple sets June date for its biggest conference of 2023. Posted on. Check if the website is down just for you or everyone around the globe. Our service is currently operating as expected at the location you provided. A Facebook user called Danny Tong wrote on StarHub's page: "How to work from home when your 'equipment' and infrastructure failed big time? All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. If you want to continue using your device, youll need to switch to Wi-Fi. Having troubles with your mobile or subscribed mobile services? Mobile data is working but call is not working could occur if your device is set to 4G only. Get unlimited access to all stories at $0.99/month for the first 3 months. Starhub Singapore. It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. Last checked 2 days 18 hours ago. Generally Giga is the worst, can suddenly lose signal and need on/off airplane mode to reacquire signal, but when working it is usually fastest. If youre using dual SIM cards, select the one you use for mobile data. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. I emailed and called a few times but no one can give me a solution. You have reached your limit of subscriber-only articles this month. What is Lemon8 and why is everyone talking about it on TikTok? Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. And while mobile networks have gotten better and better over the years, it can be frustrating when yours is not working. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Reset Your Phone's Network Connection 6. 5. Tap the menu icon at the top right, then Reset to default.. Ensure 4G is selected (has a checkmark). Starhub.com has been rated 1.4 out of 5 points. StarHub, in confirming the problem on its Facebook page, said fibre broadband services for some customers living in the north and north-east of Singapore were "temporarily affected" for about 20 minutes in the morning due to "a fault in a network equipment".