Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Up to 5 Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. 09042890159 No credit card required. Your IP: Greater London UB7 0EB |. : To change a booking/action a refund please fax us where a colleague will be happy to help. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. This information has been found through the company's General Terms & Conditions documentation or. Heathrow. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. The majority of our calls are managed by British contact centres. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. 2011 BA Clubs Regus 450 Bath Road, Longford. Your booking reference consists of a combination of 6 letters and numbers e.g. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Filter. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. If you have an item which exceeds that weight, you must re-pack into separate bags. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. There are plenty of ways to earn British Airways Avios. Full-time, Part-time . Get Contact Info for All Departments. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. million verified professionals across 35 million companies. Click to reveal (BA Heritage Centre / Museum, at Waterside) 01, 02 and 03 numbers are included in allowances else geographic rate. Screen Reader users press Enter to select a Filter by category. How do I claim missing Avios or Tier Points on flights or other purchases? If you are a small or medium-sized business and would like to earn your company points when your employees travel. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Eliminating the need for you to check your booking details and request booking services . The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. All other airports: If there is a desk signposted for standby travel, go to that desk. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Please include your flight details or booking reference if you have an existing booking. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. 19,209 talking about this. you have a Case Reference) and are waiting a . If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? The majority of our calls are managed by British contact centres. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. You'll see the most relevant contact details for you if you are logged in to ba.com. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . This website is using a security service to protect itself from online attacks. . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If not, please call us. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Your allowance will be in accordance with the type of ticket you are using. Answer. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Refund requests may be subject to a servicing fee. We're sorry your travel experience with us didn't meet your expectations. For the most relevant contact details, log in to your Executive Club account. Search over 700 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. You can email the site owner to let them know you were blocked. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Please have your booking reference ready when you call. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Have you already booked? If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. You must check the screen in the office for further information. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. free lookups / month. Customer Service Resources Customer Relations postal address Now, we're looking to build on this spirit and passion to make tomorrow . Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Fly the World (Staff Travel). This site is protected by reCAPTCHA and the Google. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. This button does not work with screen readers. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Earning British Airways Avios. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Need to get in touch with British Airways? Use this form to log in to your account or to create an account for the British Airways executive club. Try Social Media "DM via Twitter." It is headquartered in London, England, near its main hub at Heathrow Airport.. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Please visit our Help centre for more support if you have a question about your booking or flight. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. If you have any problems using the site, please check that your e-ticket has been correctly issued. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. There will be no staff travel office in Terminal 3. How can I stop them expiring? YIDxxS1 will mean you are eligible to the economy class allowance. What ways can I check in? British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. Cloudflare Ray ID: 7a2c63981fec32af When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. Earn miles The majority of our calls are managed by British contact centres. AB2CD3. Telephone: +233 (302) 214 970. Flying on a stand-by ticket can be challenging. Website: www.ba.com/heritage Please ensure that your attire is appropriate for the cabin of eligibility. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Making staff travel easy and stress-free, like it should be! Does my passport need to be valid for a certain length of time after my trip? It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. The action you just performed triggered the security solution. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Please have your booking reference ready when you call. When do my Avios expire? Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Loads become available 72hrs before the departure of the flight. Daily, 7am - 11pm: Eastern Standard Time (EST). All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. While the business class service . Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. This will give you your flight status. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Refreshed every minute. Clear All. Your booking reference consists of a combination of 6 letters and numbers e.g. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Looking for a particular British Airways employee's phone or email? USA: (Secure Flight data item added 18AUG10). Passengers without bags should proceed to security. This point is immediately before Security. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Please note that this form isnot intended to ask staff travel related questions. This website might use cookies for ads, social media and analytic metrics. We want you to know you can trust us to respect your privacy and keep your personal information safe. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Flybe once provided more than half of UK domestic flights outside London. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. By using ba.com you agree to the use of cookies. At British Airways weve always taken data protection very seriously. Looking for a particular British Airways employee's phone or email? BA has a dress code which is applied to rebate passengers. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Please note that BA will not accept coupons for different airport pairs. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Tel: 020 8562 5777 Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. All airports with self-service check-in kiosks. The airport pair on your coupon must match the flight on which you wish to travel. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Seat requests are not permitted on Staff Travel. IT Department. British Airways employs 26,533 employees. No special service requirement is permitted when travelling on standby travel. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Note: there is no dedicated bag drop desk for staff passengers. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Lorem ipsum dolor sit amet consectetur adipisicing elit. One laptop bag OR one briefcase OR one handbag. Email: ba.1.museum@ba.com If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! How do I review and update my personal information? Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. If you do not have the authorization, you will not be able to travel on BA to the USA. Updated 22/09/2020 10.07 AM (BST). Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council We'll make sure your comments reach the right person. Had a great experience and want to thank someone for it? Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . By using ba.com you agree to the use of cookies. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Collecting your car The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Enter employee name to find & verify emails, phones, social links, etc. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. Excesses may apply. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Report a missing or damaged bag or contents. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Email: Liaison.1.council@ba.com Welcome to our official Facebook page. JIDxxS1 will mean you are eligible to the business class allowance. Screen Reader users press Enter to select a Filter by product. Claim baggage-related expenses or compensation. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. 159.65.154.158 Original review: Nov. 9, 2022. A free inside look at company reviews and salaries posted anonymously by employees. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. How do I check the entry requirements for my destination? Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Use of a safety seat for an infant is not permitted on board for rebate passengers. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Through check-in Through check-in is not available to standby passengers. This will give you your flight status. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. Greater London UB7 0EB |. We have gathered invaluable insider information and tips to help you to get on board. Please note this number is only available when calling within the UK. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Email: contactba.ghana@britishairways.com. Please use the previous link instead. Please visit our Help centre for more support if you have a question about your booking or flight. When will I get a response from Customer Relations? If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. {{ userNotificationState.getAlertCount('bell') }}. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. You should return to the area to check the screens for acceptance. Please note this number is only available when calling within the UK. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because.
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