We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. Please be respectful of our time and other people who need help too and just message us once. In some cases, failure to present required vaccination documentation (e.g. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. Prices are subject to increase prior to the time you make full payment. Transport and accommodation providers have differing cancellation policies and rules. How do I book seat assignments and meal requests? We accept most major debit and credit cards. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. StudentUniverse UK has got you covered. They may change due to air traffic control restrictions, weather conditions or operational requirements. Airlines have been updating their policies regularly as the situation is changing. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). Travelers are responsible for ensuring that they have all necessary travel documents and visas. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. We believe that travel is essential to a modern education and that students return enlightened and inspired. All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. Eligibility, Joining, and Website Information. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. Give us a call back when you're ready to rebook. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. We will be fully responsible for the proper performance of the package as a whole. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. 198 User Reviews. Yes, and this depends on the airline's policy. Additionally, a small number of itineraries do need to be booked via an agent. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. And in case you didnt know, you dont have to be a student to book on StudentUniverse. You are solely responsible for any such fees as well. The lead-named traveller must provide written notification. We will message those requirements to you (if there are any) prior to you making any purchase. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. Depends on the airline policy. Do you have better flight specials available by phone. Please see your booking confirmation email for details of your booking provider and confirmation reference. In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. It is your responsibility to ensure you have the proper visas/documents. No date changes are permitted outside of your tickets validity period. So yes, they would ask you to upload some documents before . In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. DONT BUY REFUND POLICIES. Amendment and cancellation policies differ per hotel. We are trying to help as many people as possible as quickly as we can. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. This deposit is non-refundable unless your tour is cancelled by us. No, please dont! Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Second, they do not specify the baggage allowance on their e-ticket. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. Many airlines are offering to waive change fees for flights booked in the next few . Bad. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Airlines can deny boarding without the proper identification. If you require your confirmation email to be resent please contact us. +1 617 321 3281 if you booked online through our website. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. Tuition and Fee Policies in the Event of Campus Closure. See the chart above for the best number to call. No need to worry, your credit is associated with your original booking and not just your email address. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. Refund Policy. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. Search for the total number in your party and log in (or Sign up) as yourself. If you do not, for any reason, any refundable amounts will be forfeited to the airline. We are a Member of ABTA, membership number W325X. A flight disappearing from your account typically means that the airline has cancelled it. If your search has some of these special fares available it will be messaged in the search results. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. That depends on the airline policy. Alternatively you can ask us for copies. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. When youre ready to use it, you can check flights on our website to have an idea of what you want. For any fare we advertise, we first check to make sure there are some available seats. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. StudentUniverse is not an insurance company. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. Heres some answers to the top questions we are getting and information to help us help you faster. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse.
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