| Read 1,021-1,040 Reviews out of 1,041 Click to reveal 6 reviews. Every time I placed an order, the status showed processing for over a week. Enter email address Website intuitive, plenty of brand choices, simple checkout with payment options, email order confirmation, and shipment tracking updates - everything important for easy shopping. Shoebaccas sizes vary depending on womens and mens styles and by each brands sizes. Was contacted by shoebacca via email after I gave bad review and they said, Oh you should of called us, we would have given you a prepaid postage sticker. Complete with carefully curated pairs of sneakers, boots, sandals and more, Shoebacca has all your footwear needs covered. this is the worst website i ever ordered from, the prices were the lowest though, but if they don't ship your order what good is it? It is now 17 days since I placed my order and I still have not been contacted. Also, they did not make it difficult to pay as I wanted which was not paypal or others but through their website. Keep up with fashion by perusing a wide selection of footwear alternatives, including the newest trends and designs from well-known companies. They are wonderful with price, service and shipping. People like you are the reason why companies no longer want to offer discounts or go out of their way to help customers. This account has been verified by Shoebacca.com customer service / representatives through our verification process. The website is simple and easy to navigate, which makes it very user friendly. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The Guide 15 however are not. I would have to re-order the same shoe again with the promo code. While Shoebacca.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. We promise to only sell dependable brands of high-quality footwear. Shoebaccas user-friendly website and secure checkout procedure make it easy to browse and buy the newest trends and brands from the comfort of your home. Could not find what I wanted while shopping for my birthday, so my friend handed me money and said go for it! Sometimes I'm buying something for an event and need to keep an eye on its movement. How do you have an online site that you can't place orders on? Conveniently, their manager is unavailable when I demanded to talk to him/her to enlighten him/her about the breakdown in communications and poor customer service relations in the organization. Were independently supported by our readers and we may earn a commission when you buy through our links. Shoebacca ranks 3rd among Shoes sites. At Shoebacca, we place high importance on offering outstanding customer service and making sure that every one of our esteemed customers enjoys a hassle-free buying experience. With each purchase, enjoy Shoebacca's free shipping and our . It was easy to order, shipping was fast and secure, perfect packaging. Keep your eyes peeled for our updated article on Shoebacca to ensure flawless results! Plus, their customer service experience may be slowly improving. You can email the site owner to let them know you were blocked. This Shoebacca review is happy to report that the brand offers free standard shipping within the contiguous US. Great deals, shoes and awesome packaging. Tried ordering shoes 3 different times, with live customer service, took my credit card number, waited a week, no shoes. Now I have to find a printer and drive to UPS and waste my time and money. Called them and CSR had no idea why I wasn't credited. Shoebacca: Exceptional Customer Service and Hassle-Free Returns. The footwear is mostly Black and adorned with white stripes on the sides. I simply found their shoe too snug and was requesting a size up in exchange - doubt it'll happen. Shoes - No Exchanges or Store Credit for Gift. Here are 8 tips for writing great reviews. I really wished they had an exchange program where it would be so much easier for customers like us. I order a pair of sandals and the shipping was 3-7 days. The prices, customer service, speed of delivery, and selection are all top notch. The pair has shock absorption to protect your joints, gel tech cushioning, lightweight midsole materials, and sockliners. I love the recycled/vegan products from Adidas. What ineptitude. Also, if youre a student or a Planet Fitness member, you can receive a discount anytime. I called shoebacca to find out why, once again I got passed through the maze of transfering to somebody else in hopes I'd eventually hang up. Maybe they arent able to stop the order from going out I just thought it was kinda odd they wouldnt just cancel it and refund my money since I called right after the order went through. After several attempts to contact them, with no return response, I was finally able to speak with someone and was told I could NOT exchange them for the right size, even though they had them in stock. The shoe is yellow with a hot pink stripe on the sides, and one of the first things youll notice is the thick, elevated sole. I appreciate all of it. Also note that 'free shipping' for returns is only applicable with purchases over $50, otherwise there's a 'restocking fee'. I've received packages in the past without any kind of notification. They do not have their stuff together. I reordered the hoodie in a smaller size and received it in a timely manner. To keep your feet comfy, theres plenty of cushioning on the inside. Hope this helps. This pair is significantly less expensive than the previous ASICS running shoe: on clearance, it is $50, down from the regular price of $65. We recognize the value of a perfect fit. Have a great day! Without further ado, heres some of the brands great selection of sneakers, running shoes, and clogs. They misguide you with the 365 day return policy. Thank you Love the free ship, as only way I can afford to buy. You can find some of the brands products on Amazon, but you can purchase their full selection, including a wide variety of Shoebacca Corkys shoes, directly from shoebacca.com. For the last order, I actually called instead of sending an email, and they told me that the order was not shipped yet because some item(s) had to be retrieved from a sister warehouse. At the end of the day, I didnt order shoes from UPS, I ordered them from Shoebacca! Answer: Shoebacca accepts various payment methods, including major credit cards like Visa, Mastercard, American Express, and Discover. We strive to make the returns process as easy and convenient as possible. They just are very bulky and when I took them out I was sure they were too big for me. Great experience. Monika Comeaux. They told me they would speed up the shipping process for me. I called them and provided a physical address. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. I didn't, so when somebody was finally ready to help me they told me they could take a message and leave it for someone else to look over and call me back. Average SHOEBACCA hourly pay ranges from approximately $9.00 per hour for Data Entry Clerk to $17.20 per hour for E-commerce Specialist. This is robbery! I will definitely order from Shoebacca again! indentations and marks. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Contact our Customer Service Department by phone at 1-888-446-1788 or via email at CS@Shoebacca.com to initiate a return request. You can find contact details for Shoebacca.com above. Year round product! After numerous phone calls over the course of 6 weeks asking where my shoes were, they finally informed me that they were delivered (to God knows where) so they were no longer responsible. After confirming that with USPS, that package was delivered, 6 days later, I still did not get credited. He then asked for my name number, email etc. The payment options are also easy to use and they accept many different credit cards as well as PayPal. and new CSR stated that it took 5 days for credit to show up. I needed a sturdy boot and I liked the style, Login function was funky. Enhance your shoe collection with one-of-a-kind limited edition releases and exclusive collaborations from your favorite brands. The quality if my merchandise was superb. They have a wide range of shoes for men, women and kids. We strongly advise you to read these testimonials because they offer insightful information about our superb customer service and the caliber of our goods. Spread the word this person a bottom feeder! Today, SHOEBACCA.com boasts a sprawling headquarters and a 250,000 square-feet warehouse in Irving, Texas, where they stock over 25,000 styles of shoes, accessories and athletic gear all at competitive prices. Explore your options for footwear with these top shoe brands: Your email address will not be published. To help you choose the ideal size and breadth when buying, these resources offer dimensions and instructions. Complaints Contacts Shoebacca.com phone number +1 888 446 1788 1 0 Shoebacca.com website www.shoebacca.com What are Shoebacca.com's email addresses? And at only $84, I'm impressed by their quality & comfort (though I shouldn't be since the list price was over $600). Found exactly what I wanted, half price, and such quick delivery! It has shoes from 35+ world-leading brands, and offers a wide range of sizes and widths. I'm not used to this style shoe. They said that they were really sorry and had no idea how that happened and promised to send me a replacement. They are theives and will charge your card more thanyou authorize them to. Like immediately. The brand is all about helping customers find the most affordable prices possible. Great price so its no point returning them at all. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The affordable prices, frequent Shoebacca promo codes offered, convenient return policy, a versatile selection of shoes, and price-matching all together give the brand a reputable name. I wished everyone could have the same experience and if not SHOEBACCA doesnt everything in their power to make it right. who can help me with this matter? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Shoebacca.com, Connect with Shoebacca.com via Facebook at, See Shoebacca.com's portfolio on LinkedIn at. I also doubt I'll return, period. This lace-up training shoe is leather with mesh and has a rubber outsole for a solid grip. 66 talking about this. I will never order from them again. Do you know about Shoebacca, If yes then you have clicked on the right article. I got my refund and my repurchase in a timely manner. I had a great, easy experience with this purchase. Comments both on and off the brands website reveal that customers rave about Shoebacca for the most part. I was sent a return label and instructed to take them to a ups location to send them back. The brand is well-known for their great selection of shoes from many different companies, as well as their great clearance section and savings. Why go anywhere else. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may shop with confidence and peace of mind thanks to our generous return policy. Terrible customer experience. Amazing. Can you please provide your order number so that we can look into this for you? It goes against our guidelines to offer incentives for reviews. Call 1-888-446-1788 and follow prompts to returns. Do not buy this shoe; it is completely a waste of money and Shoebacca.com will not accept your shoes even though they have a 365 return policy. I recently ordered a pair of shoes, but it didn't show up in the 'my orders' section of the website. I called two additional times, one time they promised to call me back and they never did. If youre looking for a more low-key trail shoe instead, check out the Shoebacca Merrell Trail Glove 5 shoes.
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