You can only switch your seat to another seat or at a lower price. You are not travelling with a person who would be dependent on your help in the event of an emergency. That is decent. Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. I have confirmed seats for those chosen seats weeks in advance. This is the number that you can use to make a reservation with Lufthansa. You will be asked to enter your information and then directed to a customer service representative. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. (From economy to premium economy). Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. On neither leg did we have the seats I originally selected. I picked our seats and were given our boarding passes the next day at the airport. Is this guy for real ? With other food airlines to choose from we will now avoid this airline. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. To be honest, Skyteam offers the most competitive product in Europe. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? The A350s will have three suites with up to four seats each. Let us know in the comments! aisle seat, window seat, seat with more legroom). Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. By the end of 2023, the German airline will start rolling out its new Allegris cabins, featuring smart seat designs in economy, premium economy . To the point of even threatening the Police. I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. The Lufthansa Reservation Number is +1818^483^0820. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) Incredible. Country and language selection; currently. It was the first time I ever had a panic attack on a flight from claustrophobia. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. This is taking profit at the expense of customers. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. The gap between Lufthansa and Ryanair has just narrowed even further. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. She handed me my boarding pass with a smile and I looked down and didnt say anything but I wasnt business class. I think you're jumping the gun here when assuming the worst. Shame on them. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. Lufthansa airline completely ignored all the information presented to them. They feature at least ten centimetres of extra legroom. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. I was offered a refund for the seats but I have yet to see it. What are Lufthansas Economy Light fares? I stopped flying LH many years ago. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. Lufthansa is a new RYANAIR. Tall people flying 6:03 pm. What do you make of Lufthansas Economy Light seating policy change? I will not travel Lufthansa next time seat selection policy is totally wrong. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Also, there are negotiations scheduled on the 2/22-23. I will avoid Lufthansa in the future as much as possible. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. United provided the Lufthansa confirmation with my reservation. AC often does not allow advance seat selections for (ta && ta.queueForLoad ? Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. All Lufthansa flights have been cancelled. Who benefits from this code share malarkey? So, heads up. Connecting between A and Z, particularly to a US flight is a hike and bc the elevators are often jam packed one has to go down 6 flights of stairs, not easy for the elderly, those with children or those with mobility issues. I really enjoyed that flight. After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. You have booked anEconomy Light fare on a continental flight. No so fast! WOW ! You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. Lufthansa Operations need to be shut down. Lufthansa Gets Punitive With Economy Light Seat Assignments. Meanwhile, on the Lufthansa, the ability to choose seats suddenly disappeared. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! I flew three airlines in my trip to Greece from California. At SFO United said I have to see the check D) Why are Lufthansa personnel not offering their supervisors but become angry and send you away to come back later or threaten to call the police ? On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. But that's not what is happening here. Register your assistance requirements by calling tel. Wizz Air baggage allowance 5:52 pm. Some credit card benefits pay for travel directly whereas others pay for extra expenses. We got horrible seats and they were so small and close together, I cannot see how that was even humane. I couldnt of course. I ask him for his supervisor. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. Vueling flight booked via British Airways - luggage query 6:52 pm. Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. Find Cheap Flights. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. But United said I had to pick my seats. When online check-in is possible for departures from Bangalore (check LH's . Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. We should be OK strike wise. the United website and the Lufthansa website. They position LH as premium, yet create these ridiculous light fares. When people book half a year before their cheap ass ticket and want to block all good seats for free. B) Why are you not refunding them when you change their seats ? Per Lufthansa website. I can't believe I really did this for more UA PQP. Probably to facilitate service, again at the expense of customers. I am a senior citizen and had to bear the brunt of it on my health. We are using cookies to give you the best experience on our website. Once you have the PNR for the operating (ta && ta.queueForLoad ? It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. How and when can I reserve my preferred seat? 2.2. Pranjal is enthusiastic about new aircraft types and has his stories regularly picked up by renowned publications including Forbes. If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). If you dont need a seat assignment or checked bag, the savings could be worthwhile. What do you think about Lufthansa's new seat policy? I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. Surprisingly decent food and more than expected. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. By the way, travelling regularly on Lufthansa it already happens that your chosen seat gets reassigned so that they can cramp all passengers backwards, leaving 10 empty rows at the front. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Honestly one has to look closely and I am not sure they do. : 0 800 - 83 84 267. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at Your group booking on lufthansa.com. You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). a change of aircraft type resulting in no equivalent seat being available on the new flight. Economy class on Lufthansa is a bit more comfortable thanks to better seats. Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. Welcome to Ryanair no 2. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. Any idea whether this will affect FTL/SEN/HON members as well? Due to the closure of the airports in Frankfurt and Munich on this day, all Lufthansa flights that should have taken off or landed in Frankfurt and Munich on Friday have been canceled. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. (Can't remember whether I used my Lufthansa account or not.) First off, there is a strike at German Airports today. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. With a 180-degree recline, these seats can become flatbeds. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. I ask him for his name he refuses.
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